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Airtel — Documentation problem
One of the biggest blunders of my life is changing from BSNL to Airtel.Based on the healthy talk around about Airtel offering a better customer service. I decided to go for Airtel one month back. I took a sim ( new connection ) from Airtel outlets and activated it after provide all the required documents.
Today, the incoming and outgoing are blocked due to documentation problems. I resubmitted my documents thrice, no use at all. Finally my sim shows even shows an sim-registration error.
Pathetic service from Airtel help line also, no one wants to answer the questions. They keep talking the same bull s***, sir documentation has rejected nothing can be done its according to TRAI. I don’t know where ‘TRAI’ is coming from, when I submit my documents more than 3 times at Airtel customer care.
Shame on Airtel for offering such a pathetic service. Guys.. if you keep doing this I am sure you will have to close your company someday.
My sincere recommendations from people who want to switch ‘PLEASE don’t shift at all’, at-least to ‘AIRTEL’. My number was [protected]. My email id is [protected]@gmail.com
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AirTel — documentation
i am using a pre-paid airtel mobile connnection from july 2007. but my name has not been updated to the sim which i am using. now the sim has been invalid from feb 2009. i want to replace the sim for new onw . but the executive are not changing it. i have submitted document 4 times but till now my problem has not been solved.