[Resolved]  Airtel — Transaction Failed

Address:Chennai, Tamil Nadu

Dear Sir/Madam,

I have registered to your airtel money account and have been doing all my transactions for the past 6 months.
But now when I try to load cash i am getting the following error:

"Transaction failed, customer Airtel money account not active."

I have called to your customer service people and have raised the complaint. Issue still persists.
They seems to tell me the same answer again and again. "Please try reg again sir"
I have done hell a lot of times. I am even planning to switch my number to some other service provider if issue is not solved in 3 days.


Thanking you,
Gunaprakash M
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Aug 13, 2020
Complaint marked as Resolved 
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Airtel — Transaction Problem

I HAVE PROBLEM WITH MY DEMO CARD I HAD MADE TRANSACTION OF RS.2999.BUR EVERY MONTH WE HAVE TO MAKE MINIMUM TRANSACTION OF RS.3000.AND FOR THAT ONE RS.THEY HAD CONVERTED MY DEMO CARD INTO NORMAL.PLS HELP ME
respected sir/mam i am totaly dissatisfied with airtel landline service, 1-on a 1 day the problem is net service, this same complaint was repeat again and last after 1 month the net is working. but this is not a single i dont got my bill in time after due date i got my bill.and now on 04-01-09 i dont got my bill and your executive calling me lot of time for paing the bill just now i dont got my bill this same problem came third time.today i complain in 121.and the complain no is[protected]this is last after this i will go to consumer court.i dont have lot of time to roming here and there for a bill.thanks KOMAL NARANG dist president of i.p.s jabalpur {m.p} CELL-NO-[protected], [protected], [protected]
I HAVE A POSTPAID CONNECTION WITH NO.[protected]. THIS IS NAZERPET AREA OF TENALI TOWN, GUNTUR DISTRICT ANDHRA PRADESH.THE PROBLEM IS SIGNALS IN OUR AREA ARE VERY POOR. IN HOUSE AND EVEN IN THE TERRIS ALSO WE HAVE NOT RECEIVED CALLS

Transaction — FAiled transaction

Transaction Ref no:[protected] and transaction Ref no:IG43524782, made by HDFC and SBI respectively.
Both are failed please credit it back...
Dear Sir
Kindly find the attachment
thanking u

Namaste Gunaprakash,

This is to inform you that your concern listed on 29 March 2013 has been noted and our team is eager to resolve it. In order to get to the resolution, we need to get in touch with you and gather more details about the concern. However, we are restricted by the absence of your contact details in your original complaint. Please share the required details with us at [protected]@in.airtel.com

We assure you that we are committed to resolving the issue to your satisfaction

Regards
Saurav Ahlawat
Airtel Presence (Airtel Customer Service Team)
Bharti Airtel Ltd
[protected]@in.airtel.com

Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services

Twitter - www.twitter.com/airtel_presence
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Linked- http://in.linkedin.com/pub/airtel-presence-bharti-airtel-ltd/1b/119/a33
Namaste Gunaprakash,

We were waiting to hear back from you. Since you haven’t written in yet, we trust your issue has been resolved. If you still need assistance, we request you to Please share the required details with us at [protected]@in.airtel.com.

We assure you that we are committed to resolving the issue to your satisfaction.

Regards
Sandeep Kumar
Airtel Presence (Airtel Customer Service Team)
Bharti Airtel Ltd
[protected]@in.airtel.com

Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services

Twitter - www.twitter.com/airtel_presence
Facebook - www.facebook.com/bhartiairtelltd
Linked- http://in.linkedin.com/pub/airtel-presence-bharti-airtel-ltd/1b/119/a33

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