[Resolved]  Airtel, Uninor — About activation o[censored]nnecessary services

Address:Gandhinagar, Gujarat

Sir
Airtel- I am user of Airtel network services. My no. is [protected]. My problem is that I can’t keep balance in my account because of their deductions. Whenever I recharge my no. they activate services daily n cut money from my balance. My balance always remains NIL. I have to use my cell only for incoming calls. I am afraid that if I keep balance they again cut all the money. I have complained so many times but they says that they can’t do help for me. I am not only there are so many users who also facing this type of problems but no one have the courage to come in front.
I request you please take necessary step against above service provider. and refund me my money.

Uninor- I am also user o[censored]ninor network. My no. is [protected]. Now my problem is that they call me so many time to activate their services like unlimited music, caller tune and all, but every time I say no. On 27th april,11 they send me an sms ” Unlimited minutes free! Toh soch kya rahe ha abhi dial kare *560# aur pao unlimited minutes free!” When I have dialed the *560# to know about this they immediate activated the unlimited music and cut Rs. 60 for a month from my balance. When I have talked the customer service center they replied that they can’t do any help for me. I talked ten times till now every time they refuse me to refund my above deducted money.
So I request you please take necessary step against above service provider. And refund me my money. It is not a matter of Rs 60. But it is the matter of that how the cheat customers.
Thanks a lot
Sunita Mantry
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Aug 13, 2020
Complaint marked as Resolved 
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Thanks a lot

UNINOR — Deduction of charges for unwanted services

Uninor- I am also user o[censored]ninor network. My no. is [protected]. Now my problem is that they call me so many time to activate their services like unlimited music, caller tune and all, but every time I say no. On 27th april,11 they send me an sms ” Unlimited minutes free! Toh soch kya rahe ha abhi dial kare *560# aur pao unlimited minutes free!” When I have dialed the *560# to know about this they immediate activated the unlimited music and cut Rs. 60 for a month from my balance. When I have talked the customer service center they replied that they can’t do any help for me. I talked ten times till now every time they refuse me to refund my above deducted money.
So I request you please take necessary step against above service provider. And refund me my money. It is not a matter of Rs 60. But it is the matter of that how the cheat customers.
Thanks a lot
Sir,
I m not satisfy with u. When there is a balance in my account I m facing same problem. Plz take a permanent action. Tomorrow I called 121(customer care). Ur representative call me for hold. I waited about 16 minutes but no one attend call again and finally I have to cut the call and they charge 3 rs for it. My services automatically activated. Amount is deducted from my balance. I request u do not give me stress next time. I have registered for DND on 27th april. my registration no. is S[protected]. U asked me for 7 days but right now I m receiving ur service call n msg. I request u that plz don't allow me next time for complain against u.

Sunita
[protected]
Sir,
My Uninor no. is [protected]. From 23/7/11 charged Rs.1/- per day for automatically active services. Several time contact with customer care but condition in vain. Now I want to deactivate it. Please take necessary action & help me . ---Anirudha Das. (Asansol, WB)

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