Airtel — Unnecessary bill

AirTel — unnecessary billing

sir,

this to inform you about the unnecessary billing by airtel for the bolly spice service.
we do not use the service but still airtel charging us .
a message named AD-54321 comes informing us that rs. 10 has been deducted from our account.this has been continuing from a month now.also we wish to be unsuscribed of any service hereafter.

thank you.

mob no- for above complaint-[protected]

AirTel — Unnecessary call

I am having airtel sim no. [protected] It is prepaid connection.For the last 3 days I am getting unnecessary ad calls from airte.Previously I was getting two to three calls per day but now I am gettin gten to twelve calls.I want to get these calls stopped which are promotional calls.

Namaste,

This is to inform you that your concern listed on 18 July 2013 has been noted and our team is eager to resolve it. In order to get to the resolution, we need to get in touch with you and gather more details about the concern. However, we are restricted by the absence of your contact details in your original complaint. Please share the required details with us at [protected]@in.airtel.com

We assure you that we are committed to resolving the issue to your satisfaction

Regards
Rakesh Kumar
airtelpresence (airtel customer service team)
bharti airtel ltd
[protected]@in.airtel.com

Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services

Twitter - www.twitter.com/airtel_presence
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Namaste,

We were waiting to hear back from you. Since you haven’t written in yet, we trust your issue has been resolved. If you still need assistance, we request you to Please share the required details with us at [protected]@in.airtel.com

We assure you that we are committed to resolving the issue to your satisfaction.

Regards
Saurav Ahlawat
Airtel Presence (Airtel Customer Service Team)
Bharti Airtel Ltd
airtel.[protected]@in.airtel.com

Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services

Twitter - www.twitter.com/airtel_presence
Facebook - www.facebook.com/bhartiairtelltd
Linked- http://in.linkedin.com/pub/airtel-presence-bharti-airtel-ltd/1b/119/a33

Very worst customer service network i ever seen. always taking rs 1.50 or rs 0.50 regularly from my account without my permission. and saying irrelevant reason for it always. Dont u feel shame for doing like this. I decided to change my operator to vodafone or bsnl .They are giving better service than you in all ways. There is good qos also. I have filed nearly more than 10 complaints regarding this issue to my nearer customer care center . But still i am experiencing the same problem in every two month gap . that is only for two months they are not taking unnecessary amount from my account. Later they start to take money from my account unwantedly.I know how airtel tap other network customers into its own network.But you failed to maintain those customers to remain in the same network. I will recommend my family, friends and relatives not to use airtel network further, if this same issue continuous for me.

when i tried to file my complaint in airtel website they are jamming it by asking to complete my name with alphanumeric. it looks irritating and shows stupidity of the network. how its possible to have individual name in alphanumeric. Eventhough i tried with some numeric along with my name but still it shows the same pop up box to complete my name with alphanumeric. This shows the poor network management.