[Resolved]  Airtel — Mobile bill payment

Address:

Uttar Pradesh

I , partner of M/S Planners Koncept have three mobile nos. [protected], [protected] & [protected] in my firm, the payment of which is done by me since the last 3 yrs approx. Recently since about 6 months, even after paying the mobile bills within due date, I am harassed by nagging calls from the company stating that the payments have not been made & they keep on calling about 3 times in a day which causes a lot of problem. Every caller asks the same question - my name, and then saying that the payment has noe been done. when it is told to them that the payment have been made, they all ask the same details - chq no., date, receipt no. even after being told that these details have already been given. This is the seventh time the same story is being repeated, their employees do not record the payments given and the consumer is unduly harassed.