[Resolved] Airtel — VAS Services Activated without my knowledge

arcadiansmokerz

from Bengaluru, Karnataka

Address:

Hyderabad, Andhra Pradesh

I got a message from "AT-AIRINF" reading "Thanks for downloading Hottie Naughty from Airtel. You have been charged Rs. 99"

I have not initiated to download any such application/VAS. Kindly deactivate these services and credit the charges back to my account.

This is my second month since am using Airtel. If you can check the records, I have been sending mails to and fro for some or the other reason. Every new week I am encountering new issues and being forced to get into this cycle of lodging complains and getting them redressed. I am sorry to say but if the same continues, I'd have to again port back to my previous service provider. At the cost of getting better network coverage, I don't think I should get into this fussy situations.

Was this information helpful?

No (0)

Yes (0)

Aug 13, 2020

Complaint marked as Resolved

Related Airtel reviews

View all 54497 Airtel Reviews

Comments

jnalawade

from Chennai, Tamil Nadu

AirTel — VAS serice

I am frustrated For value added service and call center guys.
My first compliant is that your call center service is not good. Very bad experience I am getting from your call center. And second thing very tedious to catch call representative guy. Your pre recorded system saying press 9 to talk our customer representative but after pressing 9 nothing is happen.

Today I have recharged my card with 60 rupees and within 2 min 50 rupees deducted from my recharge amount. I don’t understand why it was deducted.

I there is any service enabled please disable all services and reverse deducted amount.
And in future don’t allow to me subscribe your value added service.
Thanks

tanvir ali

Airtel — vas or other service activated on my cell

i m airtel user since 6years i suffering problm that service provider active any service without my permission i m disapoint for this problm. i always pay amnt of service from my acount who activeted on my account on cell no. my cell[protected]

Pranav Singh

from Panaji, Goa

AirTel — VAS services

Respected Sir,
On 15/12/2011, I received a message from Airtel that Rs. 30 has been deducted from my account on account of subscription of KKM services. But, I had not subscribed for any such service. My mobile no. is [protected]. I want my Rs. 30 to be refunded. Kindly, consider my grievance and I request you to take some action for the redressal of the same.

Thanking you,
Customer

Knightanurag

My mobile no is [protected] and I have been charged rs.99 for the same reason and its been highly frustrating using airtel network lately.