[Resolved]  Airtel — No response for internet connection and when questions they asked to cancel though they have took money

Address:

Bangalore, Karnataka

Dear sir,
I have asked for the AIRTEL broadband with the airtel serveice provider on 25.01.2011 and he promised me he'll revert me and install by evening or maximum by 26.01.2011 morningat 9.30 am. He came and took all the relevent documents and Rs 500 in one hour and gave all the reciept even though i had Modem and cable is already connected this money was extra charged. Just a need was to activate. He asked me for extra Rs. 160 for which I did not agree and he just left. I cancelled all my plans and waiting for the people come and install. But when i call i get a rude and indecent reply. Evening i called Mr. Vijay (mob no -[protected]) who was the concerned person. But he didnot pick my call. after 25 - 30 calls when i asked what is this ? he just spoke in a very rude manner. i asked him whethaer its a way to aerve customer ., he refused to response and asked to call his manager and said he cannot install . i said i want to cancell for which he replied, i can go ahead with cancellation . After this i called mangaer 12 times( [protected]) but he just disconnected my calls . i tried from other cell , n he got to know its me n didnot respond. i paid Rs 500 for AIRTEL and still no connection and no hope also. I have all the documents and voice recording of the speech, Kindly help me.


From
Sukesh J Shetty
door no -11
sumukha hare kripe house
sapthagiri layout
vidyaranyapura
bangalore-97
mob - [protected]


I am Presently working in a govt Defense unit In Bharat Electronics. Kindly Take my complaint


Hope this forum helps me.