[Resolved] Airtel — Disconnection of Telephone | |||
I had a Land Line connection with a Airtel No. 42331474. I had requested to Airtel Customer Care on 28.Nov.2010 for disconnection of the Above Number after paying Last Bill of Rs. 2178.00 (On 30/11/2010). Inspite of repeated request the connection was not disconnected. We are not living on the existing place of the connection and we had already sold out the above premises. We have again contacted on 07 Jan 2011 and talk to Sr. Executive in disconnection department Mr. Rahman, he asure me, sir your phone will be disconnected very soon. again a call received from Airtel and they asked me (sir aap connection kuyon cutwana chhate hain. aap apne kisi friend ke pass transfer karwa dijiye, aap apne dusre premises per transfer karwa lijiye etc.) and we are fraustrating why the phone is coming from Air Tel again & again. The phone was misused. So we requested to concern officer to take the immediate action as per the existing rule & regulation & oblidge us. We hope the matter will be resove very soon and inform us accordingly. Thanks Amit Sasbharwal [protected] Was this information helpful? | |||
Aug 13, 2020 Complaint marked as Resolved | |||
 5 Comments | |||
Comments
I am having the Airtel landline Phone No. 47061263. I donot require the landline phone. It is requested that the abovementioned phone installed may please be disconnected, immediately.
Reply
Sir,
My telephone number is [protected] at Gandhidham Kutch Gujrat,
Tele company raised one bill on dtd[protected] for Rs 610.58 and same is paid by me on[protected] at Ashapura Enterprises vide receipt no. 6832 (Ashapura Enterprises is authorised representative of Bharti Airtel Ltd). Yesterday on dtd[protected] they disconnect my telephone without any notice. I have asked from Ashapura Enterprises about disconnection than they told me that we donot know anything about this, you may kindly contact with service provider on airtel helpline 121.I have discussed with Mr Kalpesh and Mr Pradeep and they told me that Rs 300 is still due, and i donot know how his figure have arrived. You have to pay at first Rs 300 than your connection will restart.Sir I understand that they have no right to disconnect my telephone without any due show in bill if they have any due than they have to add in their bill.I am a businessman and suffered my business for this.
My telephone number is [protected] at Gandhidham Kutch Gujrat,
Tele company raised one bill on dtd[protected] for Rs 610.58 and same is paid by me on[protected] at Ashapura Enterprises vide receipt no. 6832 (Ashapura Enterprises is authorised representative of Bharti Airtel Ltd). Yesterday on dtd[protected] they disconnect my telephone without any notice. I have asked from Ashapura Enterprises about disconnection than they told me that we donot know anything about this, you may kindly contact with service provider on airtel helpline 121.I have discussed with Mr Kalpesh and Mr Pradeep and they told me that Rs 300 is still due, and i donot know how his figure have arrived. You have to pay at first Rs 300 than your connection will restart.Sir I understand that they have no right to disconnect my telephone without any due show in bill if they have any due than they have to add in their bill.I am a businessman and suffered my business for this.
I am 72 years old President of a education soceity having telephone no 4016270 in the name of Sheila Lazarus President Vijiya Education Soceity. I have taken another plan because of broadband Airttel No 4030204 in the month of may 09. The connection was taken on the ground that my old no 4016270 will be disconnected the airtel have shifted my old line to the new no 4030204. There is no connection in my old no 4016270 still they are raising bills and threatening to pay the bills neither they are disconnecting my telephone.
I have given letter for the disconnection and have told them several times in their customer care but no one is bothered.
Please help me my telephone no is [protected].
I have given letter for the disconnection and have told them several times in their customer care but no one is bothered.
Please help me my telephone no is [protected].
I HAVE A TELEPHONE CONNECTION NO.[protected] AT MY RESIDENCE SITUATED 10 MARRY GOLG SUN CITY BHOPAL.ON 28 DEC I MET TO AIRTEL OFFICE ,MALVIYA NAGAR ,BHOPAL WITH REQUEST TO DISCONNECT MY TELEPHONE BUT MY APPLICATION HAS NOT BEEN ACCEPTED. I LODGED A COMPLAINT WITH CUSTOMER CARE 121 ON 29/12/09 AND MY COMPLAINT WAS REGD. WITH COMPLAINT NO. 27037426 AND IT WAS TOLD TO ME THAT THEIR EXECUTIVE WILL CONTACT ME VERY SHORTLY BUT NO ANY PERSON CONTACTED ME .IFOR ENQUIRE THE MATTER I AGAIN CALL CUSTOMER CARE ON 20/1/2010. THE PERSON ATTENDED CALL TOLD ME THAT THERE IS NO ANY COMPLAINT IS LODGED WITH THE GIVEN REGISTRATION NO.MEAN WHILE AIRTEL GENERATED A FRESH BILL OF RS.610/-. I HAVE ALREADY LODGED A COMPLAINT WITH U ALSO. HERE ONCE AGAIN I WANT TO SAY THAT I WILL NOT PAY EVEN A SINGLE PAISE OF THE BILL GENERETED AFTER 29/12/2009. IF AIRTEL WILL NOT DISCONNECT MY TELEPHONE WITH IN 3 DAYS ,I WILL HAVE TO LODGED A COMPLAINT WITH CONSUMER FORUM FOR MENTALLY TOURCHER AND FINANCIAL LOSS .
KAILASH CHANDRA RATHORE
CONTACT NO. [protected]
ADRESS 10 MARRY GOLD SUNCITY BHOPAL .
DATE : 21/01/2010
KAILASH CHANDRA RATHORE
CONTACT NO. [protected]
ADRESS 10 MARRY GOLD SUNCITY BHOPAL .
DATE : 21/01/2010
Customer Care
Bharti Airtel Limited
E-mail : [protected]@in.airtel.com.
Sub : Complaint of SIM CARD No. [protected] (Post Paid)
Dear Sir,
This is to inform you that Airtel has many authorized outlet in entire Delhi and out of which one such retail out-let office is in Darya Ganj by the name of ISB online, from where I was asked to buy the SIM Card after payment of Rs.300/- in cash vide their Receipt No. 117 dated 16.7.2011 and after completing all the formalities as asked by the company. I was given a SIM Card No. [protected] and was made operative. But sorry to say that after 10 days suddenly it was stopped, reason best known to them. I am an esteemed customer having another SIM Card No. [protected] from you for the last 25 years. Till today no payment is due from my side. Why such behavior with the esteem customer like me (that to a Senior Citizen). Kindly explain and you are requested to kindly restore the connection as early as possible to avoid further problem. If there is any query from your end, you can send the man. I am a businessman and suffered my business for this.
Yours faithfully,
(I.J SAREEN)
9-B, Netaji Subash Marg,
NEW DELHI-110002
Bharti Airtel Limited
E-mail : [protected]@in.airtel.com.
Sub : Complaint of SIM CARD No. [protected] (Post Paid)
Dear Sir,
This is to inform you that Airtel has many authorized outlet in entire Delhi and out of which one such retail out-let office is in Darya Ganj by the name of ISB online, from where I was asked to buy the SIM Card after payment of Rs.300/- in cash vide their Receipt No. 117 dated 16.7.2011 and after completing all the formalities as asked by the company. I was given a SIM Card No. [protected] and was made operative. But sorry to say that after 10 days suddenly it was stopped, reason best known to them. I am an esteemed customer having another SIM Card No. [protected] from you for the last 25 years. Till today no payment is due from my side. Why such behavior with the esteem customer like me (that to a Senior Citizen). Kindly explain and you are requested to kindly restore the connection as early as possible to avoid further problem. If there is any query from your end, you can send the man. I am a businessman and suffered my business for this.
Yours faithfully,
(I.J SAREEN)
9-B, Netaji Subash Marg,
NEW DELHI-110002
Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good
a company is at responding and resolving complaints by granting from 1 to 5 stars for each
complaint and then ultimately combining them all for an overall score.
Read more
Read more
42%
Complaints
54499
Pending
0
Resolved
21958
View all 54499 Airtel reviews & complaints
+91 96 6339 5551
+91 11 4266 6500 [Head Office]
+91 11 4666 6100 [Head Office]
20, Sarakki Main Road, JP Nagar 1st Phase, Bangalore, Karnataka, India - 560078
View all Airtel contact information