[Resolved]  Airtel — wrongly calculating or stealing data usage of broadband

Address:Raipur, Chhattisgarh

I have an airtel broadband of 8gb limit/month. every month it happens my data usuage suddenly increased and i dont even used it. my billing cycle starts from 17th of every month. Its like 3-4 days today and wen i got an email saying u hv reached 80% o[censored]r limit, i was like wth i didnt used it that much. i only downloaded an update of ard 215mb. i didnt even watched videos on youtube. i only surfed websites. and it says i used more than 7 gb . thats like airtel is stealing .people used to say airtel is a thief and now i know exactly why they said like that. its bad and pathetic service. such low limit and that too exhausts without using it. it always happens but i didnt noticed, but this time i was careful and still it happened, please i[censored] are thinking of getting an airtel aroadband service dont get it, its pathetic. i am thinking of getting it disconnected tomorrow morning. i have had enough of this nonsense.
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Jan 12, 2017
Complaint marked as Resolved 
Verified Support
Oct 21, 2013
Airtel Customer Care's response
Namaste Satya,

This is with reference to your post dated 20 October 2013.

We are keen to resolve your concern; however, we will require your airtel account number along with an alternate contact number to resolve it effectively.

Look forward to receiving the required details at airtel.[protected]@in.airtel.com

Regards
Rakesh Kumar
airtelpresence (airtel customer service team)
bharti airtel ltd
airtel.[protected]@in.airtel.com

Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services
Twitter - www.twitter.com/airtel_presence
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LinkedIn- http://in.linkedin.com/pub/airtel-presence-bharti-airtel-ltd/1b/119/a33
Verified Support
Oct 23, 2013
Airtel Customer Care's response
Namaste Satya,

This is with reference to your post dated 20 October 2013. We were waiting to receive your contact details to enable us to address your concern. Since we have not heard back from you, we trust your issue has been resolved.
If you require further information / assistance, please write to us at airtel.[protected]@in.airtel.com

Regards
Saurav Ahlawat
Airtel Presence (Airtel Customer Service Team)
Bharti Airtel Ltd
airtel.[protected]@in.airtel.com
Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services
Twitter - www.twitter.com/airtel_presence
Facebook - www.facebook.com/bhartiairtelltd
Linked- http://in.linkedin.com/pub/airtel-presence-bharti-airtel-ltd/1b/119/a33
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