[Resolved]  Airtel — Wrongly Updated Info.

Address:Kadapa, Andhra Pradesh

Dear Sir,
I have been using my mobile no.[protected] from 2007.But the Airtel Company wrongly updated my name and address ie., they updated someone`s name and address on my number. As my number is much more valuable to me i cannot throw it away. I have submitted the my address proof along with the Airtel Prepaid Enrollment form many times in my district.And also i have raised my complaint with the nodal team and also submitted the documents in Begumpet Airtel Head Office too. Some nodal team members told to submit address proof along with photo id and some told they cant do anything. I really fed up with this an told them to do physical verification of regarding who is using that number..No one are replying properly. Till now i feel Airtel is the Best Service Provider but disappointed alot in my case.

Regards,
Feroz
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Aug 6, 2021
Complaint marked as Resolved 
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Airtel — There are no user person wrongly addressed

Dear sir I recentily recieved a envellope by airtel regarding bill status but there are not reference person plz. see the right addressed and do the need ful

[protected]
Namaste Feroz,

This is to inform you that your concern listed on 30 March 2013 has been noted and our team is working on a resolution. At the outset, we apologize for the inconvenience faced by you. We will get in touch with you for further details of your concern as the need arises.

For any queries you may have you can also get in touch with us at [protected]@in.airtel.com.

Regards
Saurav Ahlawat
Airtel Presence (Airtel Customer Service Team)
Bharti Airtel Ltd
[protected]@in.airtel.com

Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services

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Namaste Feroz,

We would like to inform you that your concern listed 30 Mar. 2013 has been resolved. Should you have any queries please contact Airtel customer service at [protected]@in.airtel.com.

Regards
Sandeep Kumar
Airtel Presence (Airtel Customer Service Team)
Bharti Airtel Ltd
[protected]@in.airtel.com

Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services

Twitter - www.twitter.com/airtel_presence
Facebook - www.facebook.com/bhartiairtelltd
Linked- http://in.linkedin.com/pub/airtel-presence-bharti-airtel-ltd/1b/119/a33

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