[Resolved]  AirtelDTH — amount transfer into suspense a/c. asking more money

Address:

Delhi

details as below :-

From: vipin gupta [mailto:[protected]@sabicindia.com]
Sent: Monday, May 28, 2012 11:51 AM
To: '[protected]@in.airtel.com'
Cc: '[protected]@yahoo.com'
Subject: amount reverse pending ( rs. 164) : account balance correction - cust id no [protected] airtel digital tv
Importance: High

Dear Sweeta ( Floor Superwisor),

As per telephonic discussion with you on below issue.

As per your commitment, wait your call back around 4 pm today on my alternative phone no [protected]

S.K. Gupta/ Vipin Gupta
[protected], [protected]





From: vipin gupta [mailto:[protected]@sabicindia.com]
Sent: Friday, May 25, 2012 2:06 PM
To: '[protected]@in.airtel.com'
Cc: '[protected]@yahoo.com'
Subject: FW: account balance correction - cust id no [protected] airtel digital tv

Resend


From: vipin gupta [mailto:[protected]@sabicindia.com]
Sent: Thursday, May 24, 2012 3:12 PM
To: [protected]@airtel.in
Cc: [protected]@yahoo.com; [protected]@gmail.com
Subject: account balance correction - cust id no [protected] airtel digital tv


Dear Sir

Customer I.D. No [protected]

As per your customer care floor supervisor Mr. Neeraj my account show credit balance due to some calculation error so please correct as per below ( that details confirm by Mr. Neeraj).

In this regard ( correction) Mr. Neeraj lodge a request 19034831 and he is confirm my account update up to 25.05.2012 at 1.35 PM.




DATE AMOUNT PARTICULERS
10.08.2011 1,610.00 For one year subscription.
12.08.2011 100.00 Package value Rs. 1655 – for short amount deposit
22.09.2011 700.00 Package Change in “value sports” and balance deposit
21.01.2012 100.00 Recharge for account re-activation

Total Payments 2,510.00 Total amount pay up to 23.05.2012
22.09.2011 (196.00) for 10.08.11 to 21.09.2011 usage ( in plan change)
18.04.2012 (50.00) for cartoon channels for 18.04.2012 to 17.05.2012

Balance 2,264.00 Balance Amount as on 23.05.2012
Less Subscription (2,100.00) value sports subscription 22.09.2011 to 21.09.2012
Extra Balance 164.00 balance available in my account as on date ( 23.05.2012)



Wait your response

S.K. Gupta/ Vipin Gupta
[protected], [protected]