[Resolved]  Airtelmoney — fund transferred amount not credited to airtel money

Address:

Bangalore, Karnataka

sir i have made bank transfer of rs 900 to airtel money account on 10 nth of july at 12.15 am.
The amount is not credited to my airtel money account, the payment was sucessful from the bank (axis bank) and also i have recived my confirmation number from bank and email too. After my so many attempts to contact airtel department i am really desperated to recive same responce from call center executives. everytime they reply me same words (I UNDERSTAND YOUR CONCERN SIR ) and they dont even provide me account section mail id so that i can speak to them and clarify the transaction, and i also think that they make us to pay trough airtel money by providing adds like 5% cash back if we pay landline bill and customers do the same sir . And here customer is cheated as cashback is far away topic he also loses his payment amount. so please look into the matter and provide us justice. My mobile no is [protected] . And if you insist i can mail you all the bank document related to transfer.Thank you sir
email chirag.j.[protected]@gmail.com