[Resolved] Amara Raja Batteries / Amaron — Poor Quality of Battery (Amaron) in Maruti Swift

Naminder

from Pune, Maharashtra

Address:

Hyderabad, Andhra Pradesh

I have taken my Maruti Car from Varun Motors in Year 2008 and started getting start up problems few days back. (Model-Maruti Swift-VXI). I had sent the car to Varun Motors, Begumpet for repairs and was informed that the Battery has defects and needs to be replaced. The Warranty on the Original Battery (Amaron Battery) is only for a period of 1 year and hence I need to pay for the repairs. It is shocking that the Maruti Car Vendors are using INFERIOR BATTERIES in the Original car, as Amaron provide more 3-5 years warranty on replacement batteries.

My car has only run for about 15000 KM in last 2 years and I am very disappointed that a Branded Car Company like Maruti is using Inferior products in the Original Car. All new Batteries today come with 3 to 5 years warranty.

Varun Motors has replaced the Defective Battery in the car and I have been charged an amount of Rs 3670/- for the same. I feel that I have been short changed on this both by Maruti as well as by Amaron, as they are equally to blame for providing substandard components to their trustworthy customers.

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Aug 13, 2020

Complaint marked as Resolved

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Comments

k jayachandran

from Delhi, Delhi

when i went a amararaja batteries distributor for replacement due to the battery failure which was purchased during sep. 2010 and used for 4 months only, but the distributor not accpted and not given replacement since i misplaced the guarantee card. i said that i am having the invoice copy, eventhough he refused. immediately i bought another battery. o.k. my argument is nothing but the guarantee is for the product or for the guarantee card. expecting your answer at the earliest. my e-mail id is [protected]@hotmail.com

121979

from Macherla, Andhra Pradesh

I am suffering with a complete irresponsible and non-responsive behaviour of the amaron(amar raja) customer care services at hyderabad. My Amaron make inverter is pending for rectification since long. I have been following on with the customer care people on a regular basis, but to no avail. Every time they tell that the problem will be solved the next day. But, tomorrow never comes in their schedule and they don't even care to call and inform. I am fed-up with their negligent attitude and response.