[Resolved]  Aramex Couriers — Delay in delivery

Address:Bangalore, Karnataka

I had ordered a product from Rediff.com. Rediff sent it through Aramex couriers. A few days later, I got a call from Aramex couriers stating that the product was with them and that it would be delivered to me that day itself. Unfortunately, the product was not delivered that day. I kept calling their office and every time they assured me that the delivery guy is on his way. I did not get my package that day.

I tried calling them for the next 3-4 days and they kept directing me to the pre-recorded message. The only good thing is that I had ordered for Cash on Delivery. Can't say what would have happened if I had paid upfront. I see a lot of complaints registered here against these guys. Unfortunately I see no improvement.
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Aug 13, 2020
Complaint marked as Resolved 
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Dear Mr. Vartak,

Thank you for reaching us online with your concern. We sincerly apologize for the delay the delivery has caused.

Please provide us with the airway bill number to allow us track the shipment and update you with details.

Thank you,
aramex customer service
Nita Kambli
hi this is mydhili i didnt receive the coupouns sent by freerecharge Order id[protected]tracking no-[protected]) sent via Aramex couriers.
sir this is vikas koyalkar in hyderabad i give a call to office. saba medum pick the call when i ask about my product details she says to hold line and
disconnected call.i give a call to santhosh operation manager of aramex contacat number for proof [protected] not picking call.i gave the call to another operation manager anand contact number [protected]. he lift the call and he says we are delievering today they said since[protected] to 8-11-11.we give call to office contact number[protected] / [protected] no responce. for verification air way bill no [protected]



regards vikas koyalkar
contact:[protected]
This is PRASUN from chennai. For the past 2days i have been following
the product to your customer service in chennai evertime saying that material will delivered today since[protected] to[protected]. Please verify docket no.[protected] & get me the details when it will be delivered

regardsA.KRISHNA PRASUN
CONTACT:[protected]
This is basu from Hyderabad i have sent snacks & sweets to UK on 18/12/2013 stii it is laying UK Customs clearance .
They are asking me to pay Rs. 2800-00 for Customs clearance. The parcel worth is Rs.2000-00 only.
Earlier I have sent through FedEx courier, thay have not charge any customs duty, and it was delivered within 3 to 4 working day.
I request all of you don’t, send any items through Aramex courier.
Aramex is a worst courier, this my bad experience.
Regards
V.B.Basu

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