[Resolved]  Aviva Life Insurance — misselling of policy

Hi,

The Aviva Insurance company has cheated lot of person like us. Let us join together with all the people who has invested in this company in some sort and let us file a public litigation against this company. Actually this insurance was a trap and I am also one amongst you who is already in this trap. If we get off we loss money, If we continue then also we loss money. let us come together.

Contact me let us join together for a good cause, this is a right time to support government to get our hard earned money back.

Email: [protected]@gmail.com

My name is Deepika Chopra. I am resident of H.No: 615, Top Floor Sec: 20 A, Chandigarh. An Agent of Aviva Life Insurance Chandigarh approach me for Insurance Policy No: WTG1344156 intially I ignored her but she use to call me again and again. The she came to my house times and again and said that she is also living in Sec: 20 A Chandigarh. Then shen convince me that she will give me a Policy which will provide me 25 to 27% return after completion of 3 years and I have to pay for 3 years only and then i can withdraw whole the amont with bonus. She asked me that she will give me in writing. Then I agreed to pay 20000 each for 3 years. When I called Aviva after paying 3 years Rs. 60000/- for my whole amount with bonus, the company clearcut asked me that they had given me a Policy for which I have to pay for 15 to 20 yrs only then I will get my money back unless the refundable amount is Rs. 29000/- only against Rs. 60000/- I had already paid. Their Official told me that they have given me the Policy and there is a option I can withdraw the same within 15 days time but I want to submit that I had got the policy from Centurian Bank of Punjab, Sec: 17, Chandigarh branch after 2 months as the agent and branch manager of bank told me that they had misplaced the policy and after 2 months the agent handed over the policy to me at my house. Sir I am a house wife and my husband is only earner and it is very difficult for us to pay a huge amount we have a daughter and we have to pay a huge amount on her study also and it is very difficult for a single earner family to get into this type of policies given by these companies like AVIVA which is clearcut a fraud for me. Sir please provide me justice as we have given Rs. 60000/- very diffucltly and now AVIVA Company is asking us for more money which is not possible for us to pay. My husband is also not in a condition to pay the amont and he is under depression after hearing that against Rs. 60000/- there is only 29000/- is refundable. Sir I am so much worried about my family as Rs. 60000/- is a very big amount for my family. Please provide us justice.

Sir I had already written a letter to M/s Aviva and they had replied me that they will not pay any amount back to me as I had requested that please return me Rs. 60000/- only which I had already given to AVIVA.
DEEPIKA CHOPRA
POLICY NO: WTG1344156
(W/o Ashwani Chopra)
MOB NO: [protected]
H.NO: 615 Top Floor, Sec: 20 A,
Chandigarh

Mr. Himanshu Kohli from Compalints Redressal Team reply me a letter against my complaint and he clearcut refused to refund any amount on behalf on M/s Aviva Life Insurance and wrote me that legal team of Aviva also refused any type of claim. I am once again requesting to Comnsumer Complaint Cell to please provide me justice as you are the only hope for me as Aviva clearly refused to refund me money as per the letter given below


DEEPIKA CHOPRA
MOB NO: [protected]


Letter from aviva

Dear Mr. Chopra

This is further to your email received by us on September 16, 2010 regarding the Aviva policy number WTG1344156.

We would like to assure you that we have re-evaluated your complaint and reviewed all possible options of redressal. However, basis the facts available, even our legal team has opined that we will be unable to accede to your request for cancellation and refund. Please treat this letter as our final response on your case.

Further, the Company had also assured you that on happening of any untoward happening, the claim would have been investigated and based on the outcome of the investigation; you and/ or your family would have been paid all the benefits that you were entitled to under the Policy terms and conditions.

We hope that you will appreciate that life insurance plans are long term financial assets and their full benefits can only be realised by staying invested for the term of the policy indicated in the policy document.

We look forward to your continued patronage so that you can maximise the return from your aforesaid Aviva policy.

Should you have any further queries, please do not hesitate to contact our Customer Services Group at[protected]-180-2266 /[protected].
Thanking You
Yours sincerely
Himanshu Kohli
Complaints Redressal Team
Aviva Life Insurance Co. India Ltd

policy no RsG 1324765 of Anil Anand of safe guard policy in the name of Anil Anand for insurance of rs. 240000/ for 20 years but one year premium paid for annul 24000/ I donot paid premium for unavoid able circumstance to until 2011, so I want to refund my premium back or deduct less as per your co.rules and my address is change in policy fro new address is 473, s-2, shalimar garden, ext-1, sahibabad (U.P) phone no [protected] and email no Anand.[protected]@yahoo.com, [protected]@ rediffmail.com
please refund my premium or surrender procedure of policy. send as per details

Anil Anand
473, s-2, shalimargarden, ext-1, sahibabad, (U.P)
phone no [protected]

agent portal password

dear concern kindly reset my agent portal password.NAME-jung bahadur singh.CODE- Y0833454.mobile no-[protected]