[Resolved] Axis Bank — Dispute Of Credit Card | |
Axis bank has issued me a credit card as i was a saving account holder of the bank from last many years and that credit card was linked with my saving account [protected] . and my credit card no. is [protected] and my card was stolen in month of december 2007 and amount stolen was of rs 2500 and i have send the dispute form to them along with copy of F.I.R and medical certificates to them on 1st jan 2008. After that continously i have doing follow up with customer care service but was not getting proper response from them . Suddenly on 22nd july i have recived a recovery letter from them if i have not deposited minimum amount of rs 871 then they will debited the amount of rs 871 from my saving account . i have locked complain for that in customer service but suddenly on 26th july they taken amount of rs 5593 from my saving account . so pls do sumthing regarding this i will be very thankful to you. And my complain no. in customer care is 256548. Thanks & Regards Mohit Chadha [protected] Was this information helpful? | |
Aug 14, 2020 Complaint marked as Resolved | |
 5 Comments | |
Comments
Dear sirs,
I have been holding two accounts in savings bank category with your Integral Coach Factory Extension Counter under Anna Nagar East Branch of Chennai. My Account numbers are [protected] and [protected] . The former is jointly held with my wife Lalitha sriram and later with my mother Sabitha sundaram. The name of the Deputy Manager of this extension counter is Madam Kavitha and she is among others assisted in her work by kalpana besides security staff.
Now whereas the complaintan has been maintaining sufficient and decent at all points of time and has also allowed his salary to be credited to his savings bank account cited he has been intentionally and in a biased manner denied a personal loan of rupees fifty thousand by the branch manager of annanagar east branch under which i.c.f. extn counter falls on false and flimsy grounds. The complaintant states that when he visited the adyar branch of the Axix bank to make a cheque withdrawal he was made to wait for 30 minutes on the plea that he was not a "priority customer" even though the said cash counter was empty with no client transacting and the counter staff remaining idle. Such a practice is unheard in Indian Banking system.Thirdly the complaintant shri. s.sriram states that he was fleeced by the said Deputy Manager of the Integral Coach Factory Extension Counter into signing of a metlife Insurance policy is his name when he was not in need of any such policy unduly exercising her influence as the brancg in charge. Also the said Kavitha madam has been in the habit of gosipping on the phone for greater part of her duty time than attending on her customers therby jeopardising the interests of the bank and putting the customers to harrassment. Thus she is guilty of not being absolutely being devoted to her duties. Again the complaintant states that the said kavitha madam took one application form for systematic invesment plan from the complaintant shri s.sriram with accompaniments and logged in but the said systematic investment plan never got through to the debit of my savings bank account. After enquiries for several months I me Io know that one of the acompaniments had been misplaced or lost and hence the SIP transaction fell through. This shows again the deficiency of service on her part.
Further to the above the Branch that is to say the extension counterr is ill-managed by her and as if to rub salt to the wounds carries posters telling that Harrassment of working womenin work place offence
Now Sir, I would like to submit that such type of posters are seen in any bank of whatsoever description. If staff your bank are only harrassed you would do well by posting Male mambers.Complaints for deriliction of duties or not being devoted to work and consequent complaints like this cannot be said to be an harrassment of women. The Axis Bank cannot take shield by employing women staff and cry wolf.
Further to the above the said Madam kavitha imposed on me a credit card application promising a Gold Card for life free of charge and deputed her man shri saravanan to my residence and office at untimely and during business hours respectively. My credit card application number is 1573123. After a number of days I got an sms saying that my credit card application has been rejected by the bank. Sir, wish to state that I have more than rupees 2 lakhs invested with your extension counter cited and was not in need of the debit card in the first place. Neither I have taken any debit card from the said branch. Thus it would be clear that my financial standing has not been carefully analysed or credit apprised before arriving at a decision.
Being aggrieved I would like to close down all my accounts with your branch including the recurring deposit accounts connected therewith.
The affairs of the brancch would require thorough investigation and the Dy. Manager Kavitha and Archana removed from service or replaced by outright transfer so that the already depleting goodwill of the bank is not impaired further. My balances alongwith interest till the date of closure of all recurring and savings bank account may be sent by way of pay order by registered post of india post only and not through courier with acknowledgement due to my above address immediately failing which I would be constrained to take legal action including for deficiency in service with regard to the above branch and its officials namely kavitha madam and Archana besides Vice President Operations in-charge of the chennai at Mumbai to whom I talked to telephonically.
The affairs of the Branch would appear to be requiring revamping
Thanking you
yours faithfully
S.Sriram
I have been holding two accounts in savings bank category with your Integral Coach Factory Extension Counter under Anna Nagar East Branch of Chennai. My Account numbers are [protected] and [protected] . The former is jointly held with my wife Lalitha sriram and later with my mother Sabitha sundaram. The name of the Deputy Manager of this extension counter is Madam Kavitha and she is among others assisted in her work by kalpana besides security staff.
Now whereas the complaintan has been maintaining sufficient and decent at all points of time and has also allowed his salary to be credited to his savings bank account cited he has been intentionally and in a biased manner denied a personal loan of rupees fifty thousand by the branch manager of annanagar east branch under which i.c.f. extn counter falls on false and flimsy grounds. The complaintant states that when he visited the adyar branch of the Axix bank to make a cheque withdrawal he was made to wait for 30 minutes on the plea that he was not a "priority customer" even though the said cash counter was empty with no client transacting and the counter staff remaining idle. Such a practice is unheard in Indian Banking system.Thirdly the complaintant shri. s.sriram states that he was fleeced by the said Deputy Manager of the Integral Coach Factory Extension Counter into signing of a metlife Insurance policy is his name when he was not in need of any such policy unduly exercising her influence as the brancg in charge. Also the said Kavitha madam has been in the habit of gosipping on the phone for greater part of her duty time than attending on her customers therby jeopardising the interests of the bank and putting the customers to harrassment. Thus she is guilty of not being absolutely being devoted to her duties. Again the complaintant states that the said kavitha madam took one application form for systematic invesment plan from the complaintant shri s.sriram with accompaniments and logged in but the said systematic investment plan never got through to the debit of my savings bank account. After enquiries for several months I me Io know that one of the acompaniments had been misplaced or lost and hence the SIP transaction fell through. This shows again the deficiency of service on her part.
Further to the above the Branch that is to say the extension counterr is ill-managed by her and as if to rub salt to the wounds carries posters telling that Harrassment of working womenin work place offence
Now Sir, I would like to submit that such type of posters are seen in any bank of whatsoever description. If staff your bank are only harrassed you would do well by posting Male mambers.Complaints for deriliction of duties or not being devoted to work and consequent complaints like this cannot be said to be an harrassment of women. The Axis Bank cannot take shield by employing women staff and cry wolf.
Further to the above the said Madam kavitha imposed on me a credit card application promising a Gold Card for life free of charge and deputed her man shri saravanan to my residence and office at untimely and during business hours respectively. My credit card application number is 1573123. After a number of days I got an sms saying that my credit card application has been rejected by the bank. Sir, wish to state that I have more than rupees 2 lakhs invested with your extension counter cited and was not in need of the debit card in the first place. Neither I have taken any debit card from the said branch. Thus it would be clear that my financial standing has not been carefully analysed or credit apprised before arriving at a decision.
Being aggrieved I would like to close down all my accounts with your branch including the recurring deposit accounts connected therewith.
The affairs of the brancch would require thorough investigation and the Dy. Manager Kavitha and Archana removed from service or replaced by outright transfer so that the already depleting goodwill of the bank is not impaired further. My balances alongwith interest till the date of closure of all recurring and savings bank account may be sent by way of pay order by registered post of india post only and not through courier with acknowledgement due to my above address immediately failing which I would be constrained to take legal action including for deficiency in service with regard to the above branch and its officials namely kavitha madam and Archana besides Vice President Operations in-charge of the chennai at Mumbai to whom I talked to telephonically.
The affairs of the Branch would appear to be requiring revamping
Thanking you
yours faithfully
S.Sriram
Dear sir,
I would like my complaints put through this web site against the services being offered by your Integral Coach Factory Extension Counter resolved expeditiously by repaying all my monies lying with you in the form of pay order drawn in my favour and payable at chennai. Posters like Harrassment of Women in work place is a criminal offence are not to be seen in any of the branches of any description of the bank and the very attitude of the Axis Bank and its Officerrs like Madam Kavitha is bullying and treating customers like underdogs. How do you explain loss of my accompaniments of the ICICI Systematic Plans (SIP) when this along with my cheque has been duly logged in.
Regarding harrassment of women it is submitted that it is not only in working places but also elsewhere including households which are covered by Laws of the land. The Axis Bank Manager of Anna Nagar Chennai refused my loan request for Rs. fifty thousand only when my own deposits with the Bank were more than rupees two lakhs. That is to say the Anna Nagar Branch Manager failed to even hear me. This goes to show that the Axis
Bank is established in railway premises only to serve the needs of a particular classs of clients although it professes to serve ordinarly persons say the common man by offering zero savings account. All my accompaniments to my credit card application number 1573123 mmay be arranged to be returned to me by registered post acknowledgement due. Also the said standing instructions for debit to my savings account and credit towards ICICI Mutual Fund Systematic Investment Plan which was not given effect to after the said documents were handed over to the said Deputy Manager Kavitha Madam be not given effect to now. All my accounts may be closed and request that a consolidated pay order duly crossed in my favour be sent to me to my mailing address by registered post acknowledgement due. This is without prejudice to any other action that the undersigned would take against the Axis Bank for deficiency and discrimination in service which tantamount to violation of the principle of
equality before Law enshrined in the constitution.
Action taken against the delinquent officers of the Integral Coach Factory Extention Counter and AnnaNagar East Branch may kindly arranged to be communicated to the undersigned besides revamping the entire concept of banking by Axis Bank
Thanking you
yours faithfully
S.Sriram
I would like my complaints put through this web site against the services being offered by your Integral Coach Factory Extension Counter resolved expeditiously by repaying all my monies lying with you in the form of pay order drawn in my favour and payable at chennai. Posters like Harrassment of Women in work place is a criminal offence are not to be seen in any of the branches of any description of the bank and the very attitude of the Axis Bank and its Officerrs like Madam Kavitha is bullying and treating customers like underdogs. How do you explain loss of my accompaniments of the ICICI Systematic Plans (SIP) when this along with my cheque has been duly logged in.
Regarding harrassment of women it is submitted that it is not only in working places but also elsewhere including households which are covered by Laws of the land. The Axis Bank Manager of Anna Nagar Chennai refused my loan request for Rs. fifty thousand only when my own deposits with the Bank were more than rupees two lakhs. That is to say the Anna Nagar Branch Manager failed to even hear me. This goes to show that the Axis
Bank is established in railway premises only to serve the needs of a particular classs of clients although it professes to serve ordinarly persons say the common man by offering zero savings account. All my accompaniments to my credit card application number 1573123 mmay be arranged to be returned to me by registered post acknowledgement due. Also the said standing instructions for debit to my savings account and credit towards ICICI Mutual Fund Systematic Investment Plan which was not given effect to after the said documents were handed over to the said Deputy Manager Kavitha Madam be not given effect to now. All my accounts may be closed and request that a consolidated pay order duly crossed in my favour be sent to me to my mailing address by registered post acknowledgement due. This is without prejudice to any other action that the undersigned would take against the Axis Bank for deficiency and discrimination in service which tantamount to violation of the principle of
equality before Law enshrined in the constitution.
Action taken against the delinquent officers of the Integral Coach Factory Extention Counter and AnnaNagar East Branch may kindly arranged to be communicated to the undersigned besides revamping the entire concept of banking by Axis Bank
Thanking you
yours faithfully
S.Sriram
Dear sir/mam
I have a credit card of your bank Name of Mr Virendra singh yadav credit card no is [protected]. I had used this card for some puchsing but in my statment i get 1500 extra charge on me ( 1000 +500)
dispite a complent agenst this on telephone I have not get any responce at your side at yet thats whay i could'nt pay my dues on my credit card.
i requsting u again plz solved this probleme as soon as posible.
with regards
Virendra singh yadav
[protected]
I have a credit card of your bank Name of Mr Virendra singh yadav credit card no is [protected]. I had used this card for some puchsing but in my statment i get 1500 extra charge on me ( 1000 +500)
dispite a complent agenst this on telephone I have not get any responce at your side at yet thats whay i could'nt pay my dues on my credit card.
i requsting u again plz solved this probleme as soon as posible.
with regards
Virendra singh yadav
[protected]
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Axis Bank Limited Corporate Office, Bombay Dyeing Mills Compound, Pandurang, Budhkar Marg, Worli, Mumbai, Maharashtra, India - 400025
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With ref. my saving a/c.I was withdrawing amount of Rs.200/- but the first time iam not receiving any amount from ATM.So that once again i was repeated the same, this time iam receiving the amount.But in my account show that you are two times credited the amount.Dated 16/08/08 and time is arround 20.00pm.So please rectified the above discripency as soon as possible.
Thanks