[Resolved] Bajaj Allianz Motor Insurance — Policy Documents not given | |
Dear Sir, This is regarding my car insurance renewal which was due to expire on 10th July 2009 taken from New India Insurance. I was getting continous call from Bajaj Allianz executive ( company roles)for renewal of the policy from one month. Finally on 23rd June 2009 i finally gave him the premium cheque of Rs 6548/-. I was assured by the executive that i will get the hard copy of the policy within 3 days. Unfortunately nothing happened after that i was daily calling customer care for the update but every time they said it will be delivered by tommorrow. I again tried calling customer care on 7th July and threaten them if i don't get the policy on time i will take action against them. I was aaured that they will send soft copy within 2 hrs. and by 9th July i will recieve hardcopy as my first year policy was to expire on 10th of July 2009. But even after that i got the soft copy by mail on 9th July 2009 and still to recieve the hard copy of the policy. This has been pathectic experience i got my enrolling for Bajaj Allianz insurance. I think they don't understand the seriousness of not having insurance papers & problems i could face due to that. I want you to take a strict action against this casual way of working towards such important things which can land one in major trouble. Was this information helpful? | |
Aug 13, 2020 Complaint marked as Resolved | |
 9 Comments | |
Comments
Sir,
We have taken note of your complaint but could not take any action on the same as we don’t have your policy details. You can contact us on the following contact details:
BSNL:[protected]
TATA:[protected]
Bharti:[protected]
Reliance:[protected]
Call on:[protected]Standard STD charges apply)
Email: [protected]@bajajallianz.co.in
Chat: bajajallianzlife.co.in/chat
We have taken note of your complaint but could not take any action on the same as we don’t have your policy details. You can contact us on the following contact details:
BSNL:[protected]
TATA:[protected]
Bharti:[protected]
Reliance:[protected]
Call on:[protected]Standard STD charges apply)
Email: [protected]@bajajallianz.co.in
Chat: bajajallianzlife.co.in/chat
Dear Sir,
I have taken the motor cycle insurance from you on 02/10/2009 & my policy no. is OG[protected]-00002373 but up to the i will not get it only i knew the policy no. through SMS. So kindly do the needful my address is below-
B-302, PLOT-D-01, GURUVATIKA, SECTOR-12, KHARGHAR, NAVI MUMBAI
VISHAL SINGH
I have taken the motor cycle insurance from you on 02/10/2009 & my policy no. is OG[protected]-00002373 but up to the i will not get it only i knew the policy no. through SMS. So kindly do the needful my address is below-
B-302, PLOT-D-01, GURUVATIKA, SECTOR-12, KHARGHAR, NAVI MUMBAI
VISHAL SINGH
Bajaj Allianz — Not receiving policy documents
26.06.2010Although I have paid for my car insuarance a week back I am yet to recieve the soft and hard copy documents. My policy is getting expired by tommorrow and and gonna have a huge problem of not having insurance. I was assured from bajaj allainz that I will get my policy within 48h of the payment but they have not sent anything even though I have paid week back. Even the customer care people and the management are bunch of thorough unproffessionals - they are not replying at all to the complaint made through mails and whenever I do call them they say it wil delivered within 2h time and done nothing. It is also surprising that Bajaj Allianz cliams big onsite to get the policy instantly but they dont follow it up a bit. It is true that Bajaj allianz is very quick and insatantly take actions till the payment process but then they sleep for several weeks without even botherd to tell me that there will be delay, if any, in issuing the policy. Please take this as my grivience against Bajaj allianz and take appropriate action against them .
Similar things happened to me. Although I have paid for my car insuarance a week back I am yet to recieve the soft and hard copy documents. My policy is getting expired by tommorrow and and gonna have a huge problem of not having insurance. I was assured from bajaj allainz that I will get my policy within 48h of the payment but they have not sent anything even though I have paid week back. Even the customer care people and the management are thorough unproffessionals - they are not replying at all to the complaint made through mails and whenever I do call them they say it wil delivered within 2h time and done nothing. It is also surprising that Bajaj Allianz cliams big onsite to get the policy instantly but they dont follow it up a bit. It is true that Bajaj allianz is very quick and insatantly take actions till the payment process but then they sleep for several weeks without even botherd to tell me that there will be delay, if any, in issuing the policy. Please save yourself from these cheaters - better to have your policy somewhereelse with good reputations. Please take this as my grivience against Bajaj allianz and take appropriate action against them so that Bajaj allianz should not do these repeatedly with customers
As there is no contact information, please contact the nos below and we will be happy to help you.
Helpline Number
LIFE INSURANCE
Toll free numbers Standard STD rates apply
MTNL/BSNL[protected] Tel (+[protected]
Tata[protected] Fax (+[protected]
Bharti[protected] Email [protected]@bajajallianz.co.in
Reliance[protected]
GENERAL INSURANCE
Toll free numbers Standard STD rates apply
Any Landline/Mobile[protected] Tel (+[protected]
MTNL/BSNL[protected] Fax (+[protected]
Bharti[protected] Email [protected]@bajajallianz.co.in
Helpline Number
LIFE INSURANCE
Toll free numbers Standard STD rates apply
MTNL/BSNL[protected] Tel (+[protected]
Tata[protected] Fax (+[protected]
Bharti[protected] Email [protected]@bajajallianz.co.in
Reliance[protected]
GENERAL INSURANCE
Toll free numbers Standard STD rates apply
Any Landline/Mobile[protected] Tel (+[protected]
MTNL/BSNL[protected] Fax (+[protected]
Bharti[protected] Email [protected]@bajajallianz.co.in
hii...this is sourav jindal here.i got my hyundia i10 isurance done from bajaj allianz insurance company.i have given them a check of 7589.bt till now i have not recieved any policy or cover note.so i request yo to take an action regarding the same.
bajaj executives
hemanth kumae p
[protected]
kishor
[protected]
avinash waghmare
[protected]
bajaj executives
hemanth kumae p
[protected]
kishor
[protected]
avinash waghmare
[protected]
Hey there.. you can register your complain @ http://support.bajajallianz.com/support/. This is the brand's own page for answering and solving consumer queries and complaint. Hope that your issue is solved at the earliest.
Take care.
Take care.
Bajaj Allianz general insurance is pathetic . I applied for home insurance (all risk policy ) on agreed value basis. I got a call from Mr John Makwane that email link for online payment has been sent------ on checking, the proposed policy was different than what I had asked for & even after talking to him that I wanted All Risk Policy, he kept pushing a fire policy.
I had to put my foot down & tell him that I am interested only in All Risk Policy & not Fire policy & he reluctantly forwarded a link for online payment.
However, I made the payment on 21 April at 8 pm & I have received no acknowledgement of payment till today 27 April ----- forget soft copy of policy.
Mr John Makwane & Mr Avinash Waghmare who were religiously contacting me till online payment was made, now do not respond to emails for further information regarding issuance of policy.
I made a complaint to Bajaj Allianz call centre on 26 April but have not received any reply till now.
Details:
Proposal Number :55172041
Call centre complaint number: 62543151
Policy : All Risk Home Insurance on agreed value basis.
Premium: 5169
Bank : ICICI Debit Card
Date of online payment : 21 April.
I will avoid purchasing any policy from Bajaj Allianz in the future.
I had to put my foot down & tell him that I am interested only in All Risk Policy & not Fire policy & he reluctantly forwarded a link for online payment.
However, I made the payment on 21 April at 8 pm & I have received no acknowledgement of payment till today 27 April ----- forget soft copy of policy.
Mr John Makwane & Mr Avinash Waghmare who were religiously contacting me till online payment was made, now do not respond to emails for further information regarding issuance of policy.
I made a complaint to Bajaj Allianz call centre on 26 April but have not received any reply till now.
Details:
Proposal Number :55172041
Call centre complaint number: 62543151
Policy : All Risk Home Insurance on agreed value basis.
Premium: 5169
Bank : ICICI Debit Card
Date of online payment : 21 April.
I will avoid purchasing any policy from Bajaj Allianz in the future.
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Insurance — NOT SEND CAR INSURANCE DOCUMENT
SIR, To your kind information I paid 13776/-(chequeno.082600 dt.29.11.08).Yet i am not received the car insurance document.I already informed the above matter to your anna nagar branch but no responce.Because of your delay my business is affected. so i request you do needful for the earliest. Thanks& Regards [protected] cantactno [protected].