My name is P Venkata Suryanarayana and my Bajaj Allianz Super Saver Policy number is : 0236426265. I took this policy 29th November 2011.
As a part of my investment plan I contacted Bajaj Allianz Executives and Marketing guys of bangalore branch. They explained so many plans. After some days they called me and told that as a part of DIWALI offer they are giving so many other benefits like..
1. we can take insurance on my name and put nominee my Mother. After 5 years i can draw whole amount but need to put 3500 rupees in the account to continue the insurance on my mother till she is alive. no need to pay anything after that. if something goes wrong they will pay another bulk amount on behalf of my mother to me. They clearly told me to submit my mothers ration card xerox, Voter ID card and Photo along with my documents.
2. we can take 2 grm Gold
3. if you pay 30,000/- they will give one time concession of Rs.2000/- immediately as a part of offer.
I choose 1st option as it is little bit beneficiary to me and my family. But after paying Rs.30,000/- and submitting all the related documents, they sent insurance documents which are related to me. But did not sent my mother's parallel benefit insurance documents. When i called Bajaj Allianz executive Mr.Shawaiz who gave wrong information and misguided me in this issue, he told I need to submit my mother's PAN card or Passport for processing.
She is a 55 years old lady and not much educated one and she is a housewife. Why she will take passport and Pan Card with out any reason. When I seriously asked that guy Shawaiz why he gave wrong information to me.. he told me that it is their mistake only and he spoke with his regional manager regarding this and took special permission to process with ration card and voter ID only and process will be completed in 2 to 3 days. I am keep on calling that executive Shawaiz and every time he is telling today it will be completed.
I don't know why Bajaj Allianz like big companies also doing like this. I am working as a software engineer in bangalore. everyday so many friends will ask or discuss about these insurance plans. But really I don't like to tell them to go for Bajaj Allianz Insurance.
I want some one from bajaj allianz officers to look into this issue and take immediate action and to resolve this issue.
P Venkata Suryanarayana