i purchased a apple iphone from Airtel Cunnigum road Branch in Bangalore by paying 36100/-just a month back.In that mobiel there is Network problem wich is not working. i have been to that airtel outlet they said they will give back new iphone as replacement. 3days over they telling they dont have stock. then i called up aitel 121 explained everything they said they said they will get back to me but till now a week over no body turnback. then i called up Airtel Nodal officer at [protected] Ms Roopa explained her everything. she told me she will get back to me but till now no reply. more than 10 times i called her up but no reply . now a days they stoped picking up my call also. in airtel they have mentioned that if by calling Nodal office no [protected] u not satisfied pls call other higher Nodal office no [protected]. this no also i called up there also ms Roopa picked up my call and she told we are working towards your complain. Really i am fedup with Bharti Airtel Mobile services. and my monthly mobile bill always more than 3000/, 3500/- even they not valuing their customeres . i am requesting them pls either replace my mobile or let me surrender it. but they making me roam around as i have no work other than this.
please look into matter and do the needfull.
thanks & regard
santosh kumar mishra
no.3/6, 2nd floor, sri Rudreswara complex,
c.s.temple street, ganigarpet,
bangalore-560002
mobile no.[protected] Was this information helpful? |
even i am facing huge network problems. only difference is my phone is 11 months. hope i am treated well when i walk to the airtel store tomorrow.