Comments
hi dear sir/madam
i m a customer of reliance since long back, i m fully satisfied with the service, but i want to tell u that i m a lacturer & feeling disturbed on receiving frequent sms from reliance regarding the schemes, so i want to stop all sms from reliance i don't need even a single one, coz i never read sms due to my age, so kindly stop sending sms from reliance for schemes & oblige
thanking u
priyakant soni
cell: [protected]
vadodara, gujarat, india
i m a customer of reliance since long back, i m fully satisfied with the service, but i want to tell u that i m a lacturer & feeling disturbed on receiving frequent sms from reliance regarding the schemes, so i want to stop all sms from reliance i don't need even a single one, coz i never read sms due to my age, so kindly stop sending sms from reliance for schemes & oblige
thanking u
priyakant soni
cell: [protected]
vadodara, gujarat, india
Hi,
This is murthy pandian over here. I m using you your reliance data card (HUAWEI Mobile model no EC325). And my Number is [protected]. i have paid lots of rupees in reliance.the following details are given below.
300 rupees 0n 9 august
300 rupees on 15 august
1007 rupees on 23 august
300 rupees 0n 5 september
Ii m using the plan 149 in which there is a rental of 300 rupees per month. But i am paying more than that every month. when never i ask with the customer care executive they are saying that i have cross the limit. i know my limit is 500 hundred rupees but i have paid more than that.
Please help me regarding this.
Thanking you,
murthy pandian
[protected].
Mumbai(Andheri East)
This is murthy pandian over here. I m using you your reliance data card (HUAWEI Mobile model no EC325). And my Number is [protected]. i have paid lots of rupees in reliance.the following details are given below.
300 rupees 0n 9 august
300 rupees on 15 august
1007 rupees on 23 august
300 rupees 0n 5 september
Ii m using the plan 149 in which there is a rental of 300 rupees per month. But i am paying more than that every month. when never i ask with the customer care executive they are saying that i have cross the limit. i know my limit is 500 hundred rupees but i have paid more than that.
Please help me regarding this.
Thanking you,
murthy pandian
[protected].
Mumbai(Andheri East)
Dear Reliance Customer care,
In my Family, I am using three reliance Mobile connection
1) [protected]
2) [protected]
3) [protected]
From last week I am suffering a problem that without giving any intimation from my side you RELIANCE
activating value added service to my connection & so that there is deduction from my reliance first Two numbers (above mentioned). I think RELIANCE is trying to make money by this foolish way but simultaneously RELIANCE is damaging itself name.
For that I have communicated your customer Representative Mr. Albert Fernadadis on Sunday, 21st September 2008 and given request for that (Request No[protected]. Simultaneously I am requesting please do not send any Marketing call to my any number.
Today (Monday, 22 September 2008) still there is deduction of Rs.9 to [protected] without doing any call. For this I have communicated your representative Mr. Jagadish Khandekar but he was not able to give any information due server down. If it is possible please send me all call details for my above mentioned numbers.
Please take it seriously and do not damage Big & Good name RELIANCE.
Revert Back soon
SUDHIR SHIMPI
MOB NO +91-[protected]
Email ID:- shimpi.[protected]@gmail.com
Wasting paper is harmful to the environment. Please consider that before printing this message
In my Family, I am using three reliance Mobile connection
1) [protected]
2) [protected]
3) [protected]
From last week I am suffering a problem that without giving any intimation from my side you RELIANCE
activating value added service to my connection & so that there is deduction from my reliance first Two numbers (above mentioned). I think RELIANCE is trying to make money by this foolish way but simultaneously RELIANCE is damaging itself name.
For that I have communicated your customer Representative Mr. Albert Fernadadis on Sunday, 21st September 2008 and given request for that (Request No[protected]. Simultaneously I am requesting please do not send any Marketing call to my any number.
Today (Monday, 22 September 2008) still there is deduction of Rs.9 to [protected] without doing any call. For this I have communicated your representative Mr. Jagadish Khandekar but he was not able to give any information due server down. If it is possible please send me all call details for my above mentioned numbers.
Please take it seriously and do not damage Big & Good name RELIANCE.
Revert Back soon
SUDHIR SHIMPI
MOB NO +91-[protected]
Email ID:- shimpi.[protected]@gmail.com
Wasting paper is harmful to the environment. Please consider that before printing this message
Hi,
Reliance Communication Customer Care Service Center is onre of the Worst Customer Service in the Entire Telecom Industry. I Had called up Custonmer Care for registering a complaint against UnnecessaryCharging of RS 30 towards Caller Tunes for which i have not activated. The CSR is Not willing to take my Request and instead Putting me on Hold for 25 Mins twice. Its absolutely ridiculous that after holding for 25 mins and more no one is responding and the calls get dropped.
Today morning also i tried to call, but in vain, the CSR was unable to see my Billing details. Shear Rubbish.
The Query is still Unanswered, the CSR's dont know the process properly as well and Dont even have the Manners to speak to customers. This sort of thing is Happening because CSR's as well as Team leaders, Managers are doing to deliberately since every CSr knows which Call is Getting Monitored for Quality.
The CSR's are well aware of the Call Monitoring Software and can easily make out which call is getting Monitored and that only call is responded properly. otherwise all calls are fake. The User Name & password for logging into call Monitoring Software are easily hacked from their TL's & Managers.
I therefore request you that my query sholud be answered and billing needs to be Send to my address, otherwise i wont pay the bill if proper Adjusts ments are not made.
Regards
[protected]
Reliance Communication Customer Care Service Center is onre of the Worst Customer Service in the Entire Telecom Industry. I Had called up Custonmer Care for registering a complaint against UnnecessaryCharging of RS 30 towards Caller Tunes for which i have not activated. The CSR is Not willing to take my Request and instead Putting me on Hold for 25 Mins twice. Its absolutely ridiculous that after holding for 25 mins and more no one is responding and the calls get dropped.
Today morning also i tried to call, but in vain, the CSR was unable to see my Billing details. Shear Rubbish.
The Query is still Unanswered, the CSR's dont know the process properly as well and Dont even have the Manners to speak to customers. This sort of thing is Happening because CSR's as well as Team leaders, Managers are doing to deliberately since every CSr knows which Call is Getting Monitored for Quality.
The CSR's are well aware of the Call Monitoring Software and can easily make out which call is getting Monitored and that only call is responded properly. otherwise all calls are fake. The User Name & password for logging into call Monitoring Software are easily hacked from their TL's & Managers.
I therefore request you that my query sholud be answered and billing needs to be Send to my address, otherwise i wont pay the bill if proper Adjusts ments are not made.
Regards
[protected]
tell me about the billing information customer care number
Dear Reliance Customer care,
In my Family, I am using two reliance Mobile connection
1) [protected]
2) [protected]
From last week I am suffering a problem that without giving any intimation from your side to stop the CUG plan for this two number I am paying regular payment since last two & half year .
activating value added service to my connection & so that there is deduction from my reliance first Two numbers (above mentioned). I think RELIANCE is trying to make money by this foolish way but simultaneously RELIANCE is damaging itself name.
Today (Monday, 19 January 2009) still there is deduction of Rs.104 to [protected] & Rs.94 to [protected] without doing any call. Between two number is calling free because this two number is allready under the CUG PLAN 124 from last two & half years For this I have communicated your representative Mr. Nilesh but he was not able to give any information due server down. If it is possible please send me all call details for my above mentioned numbers.
Please take it seriously and do not damage Big & Good name RELIANCE.
Revert Back soon
MANISH SHAH
MOB NO +91-[protected]
Email ID:- [protected]@yahoo.com
In my Family, I am using two reliance Mobile connection
1) [protected]
2) [protected]
From last week I am suffering a problem that without giving any intimation from your side to stop the CUG plan for this two number I am paying regular payment since last two & half year .
activating value added service to my connection & so that there is deduction from my reliance first Two numbers (above mentioned). I think RELIANCE is trying to make money by this foolish way but simultaneously RELIANCE is damaging itself name.
Today (Monday, 19 January 2009) still there is deduction of Rs.104 to [protected] & Rs.94 to [protected] without doing any call. Between two number is calling free because this two number is allready under the CUG PLAN 124 from last two & half years For this I have communicated your representative Mr. Nilesh but he was not able to give any information due server down. If it is possible please send me all call details for my above mentioned numbers.
Please take it seriously and do not damage Big & Good name RELIANCE.
Revert Back soon
MANISH SHAH
MOB NO +91-[protected]
Email ID:- [protected]@yahoo.com
BABO BHALI KARE
i am having a prepaid connection and my no is [protected]. i want my last month incoming, outgoing, miss calls detail
Customer care department is horrible, they simply cannot do anything and they just listen to you and keep quiet. i have been billed for some stupid web charged for last 2 years and i keep compliaining and the charges still remain. i gave up after complaining for million times and now i am still paying that extra. customer services won't listen nor woulod they refund my paid bill back, i realised this much later but still no help.
unfortunaly my entire family is on reliance connection so i cannot shift to some other network, but i think time has come for my entire family to shift as it is of no use having such a lousy network and bad service for which we actually only pay and get nothing in return.
People please beware and stay away from Reliance home/ mobile/ datacard connections.
Thanks.
unfortunaly my entire family is on reliance connection so i cannot shift to some other network, but i think time has come for my entire family to shift as it is of no use having such a lousy network and bad service for which we actually only pay and get nothing in return.
People please beware and stay away from Reliance home/ mobile/ datacard connections.
Thanks.
I agree with the comments. I calledup reliance prepaid Customer care bcoz they charged for caller tune which was never activated. The guys on the call was very rude and he was questioning me if i knew how does the reliance system works. Can we realy have some place wherein we can forwrd the complaints directly to their HR so action is taken against them?
Or do we have to keep listening to them bcoz you dont want to loose the number?
Or do we have to keep listening to them bcoz you dont want to loose the number?
i want to disconnect this number and bar all outgoing calls
From:
Puliga Gopi,
Sri Modamamba Communications,
Besides Sai Medicals,
Near RTC Complex,
PADERU – 531024,
Visakhapatnam Dist.
To
M/s Reliance Communications,
Hyderabad.
Dear Sirs,
We would like to inform that it is immense pleasure to have association with the Reliance Communication in marketing its mobile Connections in Paderu of Visakhapatnam District.
We have a spacious location at nucleus place in Paderu town near ITDA Complex and RTC Complex. At present we deal with internet, Zerox, STD and moblile marketing.
We would like to franchise for marketing the Reliance Mobile connections and easy recharge facility as we are having sufficient investment to udertake the business.
Therefore, we request to consider to appoint us as Authorised Dealer for marketing the Reliance Connections at Paderu town.
A word with encouraging reply is highly appreciable.
Yours Truly,
(Puliga Gopi)
Puliga Gopi,
Sri Modamamba Communications,
Besides Sai Medicals,
Near RTC Complex,
PADERU – 531024,
Visakhapatnam Dist.
To
M/s Reliance Communications,
Hyderabad.
Dear Sirs,
We would like to inform that it is immense pleasure to have association with the Reliance Communication in marketing its mobile Connections in Paderu of Visakhapatnam District.
We have a spacious location at nucleus place in Paderu town near ITDA Complex and RTC Complex. At present we deal with internet, Zerox, STD and moblile marketing.
We would like to franchise for marketing the Reliance Mobile connections and easy recharge facility as we are having sufficient investment to udertake the business.
Therefore, we request to consider to appoint us as Authorised Dealer for marketing the Reliance Connections at Paderu town.
A word with encouraging reply is highly appreciable.
Yours Truly,
(Puliga Gopi)
Sir/Madam
I am the customer of relience mobile connection from long time ( Pre paid ). I am face some problem, which are 1. Network 2. Recharge and 3. Customer care service number.
Therefor I request to you kindly look in to the matter. Please take it seriously and do not damage Big & Good name RELIANCE.
Thanking you,
Yours truly
Ranjit Rai
K.C.Das Commerce College
Chatribari, Guwahati-8
[protected] ( M )
I am the customer of relience mobile connection from long time ( Pre paid ). I am face some problem, which are 1. Network 2. Recharge and 3. Customer care service number.
Therefor I request to you kindly look in to the matter. Please take it seriously and do not damage Big & Good name RELIANCE.
Thanking you,
Yours truly
Ranjit Rai
K.C.Das Commerce College
Chatribari, Guwahati-8
[protected] ( M )
Reliance communciation — not getting proper network
Dear Sir,myself is kumar and I am using Relaince prepaid services since last 7 months.
since last 15-20 days i am not getting network in my phone though it saws network in my mobile with full tower but when someone tries to call me it shows out of reach...
I have made compliant about this in reliance shop also and in customer care also but have not got satisfied solution for thatI have heard baout your services from my friends so you are requested to do the needful for that.
yours earliest reply will be highly appreciated..
Thank you.
Regards,
KUMAR
dear sir
i m a defence officer and i own a reliance connection since january.Till date i have not received even a single bill and had been paying the bill amount as asked by your call centre through phone or SMSs.I have asked your help line to send me my bill through e-mail but to my surprise till now this thing has not been worked upon.Its making me repent upon my decision of switching over to reliance from BSNL.Please do the needful.
Flt Lt RK Mishra
Air Force Station
[protected]
i m a defence officer and i own a reliance connection since january.Till date i have not received even a single bill and had been paying the bill amount as asked by your call centre through phone or SMSs.I have asked your help line to send me my bill through e-mail but to my surprise till now this thing has not been worked upon.Its making me repent upon my decision of switching over to reliance from BSNL.Please do the needful.
Flt Lt RK Mishra
Air Force Station
[protected]
Reliance Communication — Bill complaint
I had taken reliance broadband connection for internet.On 19th march i have paid all the bills and given an request at santacruz webworld for terminating the connection.I did not say at any time to put this number under safe custody.But again without my approval thse people kept that number under safe custody and keep harrasing to pay the bills.Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good
a company is at responding and resolving complaints by granting from 1 to 5 stars for each
complaint and then ultimately combining them all for an overall score.
Read more
Read more
59%
Complaints
22889
Pending
370
Resolved
12596
+91 22 3037 3333
+91 22 3038 3333
+91 22 3033 3333
A Block, Dhirubhai Ambani Knowledge City, Kopar Khairane, Navi Mumbai, Maharashtra, India - 400709
I am the customer of relience mobile connection and I need the deatiling of my Bills of the month May, 2008 to June, 2008 (with date and rate/amount wise)...So, I will be highly grateful if you kindly let me know that about the same in my aforesaid email id as soon as possible...while my number is - +91-[protected].
Thanking You.
Regards,
Priyamrita Chatterjee, Guwahati, Assam.