Blackberry — handset getting hot and memory problem

Address:

Mumbai City, Maharashtra

Hi Guys

This is for all those who are considering to buy a Blackberry handset. Please think 10 times before you buy one. The after sales stinks. The support is horrible. I bought my handset to SAP Mobile at Dadar, Mumbai on 30th August 2012, today it is 11 Sep 2012 and they dont even know when we will get the handset back neither do they know what the problem is with the handset and what are they doing to resolve it.

When you ask the contact details of people in Blackberry they do not want to share. With great difficulty I got the nos. of Mr. Randhir Krishna [protected] but no response. Then I tried calling up Mr. Chaitanya of Blackberry [protected] but again no response.

Why should Blackberry take so much time in servicing a handset, the probable reasons could be

1. They are getting too many handsets for repairs
2. Not having the right manpower to handle the no. of handsets being received for repairs
3. Planning to close down its operations in India

The above are the only reasons why i can think of.

Guys please think 10 times before you buy a new blackberry.

Best Regards
Girish S. Kabra
kabra.[protected]@gmail.com