[Resolved]  Blue Dart Couriers — Reluctance to deliver items to pin code 691014 by Blue dart

Address:

Kerala

Blue dart courier Kollam office has delivered consignments to my address with pincode no 691014 about 20 times in the last one year. Now they are extremely reluctant to deliver the stuff and started threatening to return it to the place of origin if I fail to collect it from their office. I want to know whether 691014 is with in the service area of Kollam Blue dart. If it is not why have they delivered it 20 times?. If it is not a delivery area Blue dart should send standing instruction to all their booking offices through out the nation not to collect any item for delivery to 691014. This would be better than booking the item and transporting it to Kollam office and behaving rudely with the customer and finally returning it to origin. What do they achieve from this? is not this non productive and results in mere wastage of time and energy?.Does Blue dart have any advantage in returning the stuff back to its origin accepting to deliver it by collecting cash from the consumer?
Girish.P.T
Executive Director,
Kerala State Institute of Design,
Chandanathope P.O,
Kollam,
Kerala 691014