[Resolved]  Bluedart Express — AWB No. [protected]

Address:

South Delhi, Delhi

AWB No. [protected]

Sir,
I got a call today morning from your Customer Care asking for a convenient time to deliver the consignment against the aforementioned AWB at my address. I requested him to deliver the same before 9.30 AM or after 6.00 PM, as nobody will be available at this address other than this time, due to personal / official commitment. But the person who was on the phone was very arrogant in his talking and behaviour, refused to accede my request. He insisted that he can arrange for delivery only between 12 Noon and 4 PM, as their field staff will be available only accordingly. He will send his personnel for one week's time at his convenient time ie. between 12 Noon & 4 PM and if the consignment is not received, it will returned back. Please note that after having incurred an handsome amount for the product and returning back for a simple cause, will be a sheer harassment from your part. I trust that Blue Dart is an Internationally / Globally accepted reputed firm, but I did not expect such an indecent behaviour and sheer harassment from your Customer Care Deptt.
Therefore, you are requested to see that the consignment is not returned and fix up an appointment with me to deliver the consigment.
Looking forward to your early response.

S. RAJESH NAIR
Mob: [protected] / [protected]