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i m Nirav from Ornate Lamipack Pvt. Ltd. our courier has been dispatched on 28/10/2010 from mumbai and the docket no. is [protected]. and today is 29/10/2010- 6:25 PM. still we do not have received our courier. you promise to every one that you will get your courier in 24 hrs(FOR INDIA). today one of your blue dart person came to delivered the courier in next complex and i asked him what about my courier he said please collect from our gorwa office . i said its not my duty to collect the courier. this kind of answers can break your customers.
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Waiting for your early reply.
The Same thing happened with me AXIS bank has sent the welcome kit to me on 2nd may and till now it is not delivered. The distance is only 19 Km and that is local. They sent passwords through speedpost which reached my address on 5th May. When i called them they told that the kit has been delivered. Don't know to whom they delivered and confirmed that it has recieved. It is the worst service that i ever seen.
Laptop LCD Screen Broken
I send my dell laptop N5010 through Blue Dart to my friend. When laptop received to destination the screen of Laptop has been broken. Now the Blue Dart Courier they say this is not own problem.Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good
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Shalimar Co-Op Housing Society Ltd, Ashram Road, Ahmedabad, Gujarat, India - 380009