[Resolved]  Bluedart — Complaint regarding late delivery and false excuses provided.

Address:

Odisha

Hi,
I was consignee to shipment with Blue Dart consignment number [protected] and [protected].

1.Consignment number [protected] (Send 03 June from Gurgaon)

The shipmet apparently arrived in cuttack on 4 June 2010 but it was not delivered until 10 June 08.
When I contacted the Cuttack office (ph ) on 8 June 2010, i was told that the address was incomplete and the consignement had no contact number on it and hence could not be delivered. But this was not true, the consignment indeed had complete address and contact number.Also they told me that they will deliver it in today(8 June 2010) but they didnot deliver it on 8th also.
when i checked in online status on 9th june it was showing that it already delivered but still it was not delivered that time .Finally they deliver it on 10th June.so all together they took 8days to deliver .


2.Consignment number [protected] (Send 08 June from Gurgaon)

This shipmet arrived in Bhubanswar on 9th June 2010.I have sent my passport on this shipment and which should reached in bhubanswar before 10th June as per my discussion with customer care of blue dart and faridabad office.

When i called to bhubanswar office on 10 th evening they told me that the same answer the address was incomplete.Then i spoke to Mr. S.K. DAS in bhubanswar bluedart office.I requested him to delivery it on 10th because its very urgent, but he refused to deliver it on 10th because the time was 5.30 pm and they canot be deliver it after that.
And also he told me that they will deliver it on next day morning before that they just cant deliver what ever you want to do you do.Now the time is 1 PM(11th June) still i am waiting for the delivery .


I raised a complened agains this 2 and the complane number is 139546 but no body called me after that from blue dart.I called so many times after that to blue dart regarding this complain but nobody called me.


My question is why blue dart charges 250 rs for each consignment while other charges 5 times less than that they deliver the consignment on time.

Sorry for the spam but i want to know the right person who can slove my problem.

Thanks
Pradyumna
[protected]