[Resolved]  Boss E Phone 3300 — Touchscreen and handsfree not working

Address:South Delhi, Delhi

Hi this is Samit from New Delhi and I purchased Boss E phone from Naaptol.com in the month of March but when I received it the handsfree was not working and now I have problem with the touchscreen,without it the phone is useless.Its under warranty period of 6 months.Iv'e made complaints phone calls and wrote e-mails to naaptol cutomer service. But nobody responds. I need a replacement of the phone asap.Thanx
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Aug 13, 2020
Complaint marked as Resolved 
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Boss e phone3300 — handset Is not working

Hi

This is to inform you that I had a buy Boss e Phone to you for date of 06.02.10. He is not working. So plz give me a your postal adress.

Rohit

boss e phone 3300 — screen touch not working

i have brought 20/03/2010 boss e 3300 just two days back i have received that mobile screen not operated full hanged @ very heat my order no 230426 my mobile [protected] plz give me a saggition

BOSS e-phone 3300 — broken screen-display

Boss e-phone purchased from Naaptol....it has brocken screen display...
i want replacement by new screen/ display. Atleast let me know address or contact of nearest service center from Nasik.
Naaptol service cener lines are always busy. I think they are cheating customers.

Boss e phone 3300 — screen broken

i purchased above mobile phone from naptol.com The touch screen is found broken, I mailed to naptol.com for let me know the place where i can get it repaired but no response has been received by me.
I have purchsed Boss ephone3300 on 26/03/2010 from Naaptol vide order no.-243172.After 15 days its touch screen is out of Order.i have contacted Naaptol customer care and requested to replace the same bcoz it is in warranty period but they told me that you should courier it to the vendor in mumbai to your own cost and we will get it repaired.

Boss e phone 3300 — touch screen is not working

Dear sir,

I have order (order no 327854) a boss e phone 3300 through naptol.com (online) on 22.04.2010 and recrived on 28.04.2010. when i open the box and switch on the phone tuch screen is not working. and i made call in your co. your custer care exicutive has advised me to return the phone with all accesories at tele products 50 khatri compound elphinstone brij mumbai-400013. and ensure that u are send me the new phone within 10 working days.
I have return the phone at tele products 50 khatri compound elphonestone brij mumbai-400013 on 29/04/2010 please do the needfull.

you are requested to send the phone as earliest as possible

Thanks and Regards
digamber Joshi
N-249, Shivalik Nagar Haridwar
[protected]
E-mail address [protected]@rediffmail.com.
order no-327854.

Boss e phone 3300 — wap/gprs not support

my boss e phone order no. 351658 & delivered at[protected] is not support gprs/wap.please check my mobile and correct in one week if another i will go to consumer court.
date[protected]

Defective product
Dear Sir,
I purchased the mobile Boss e Phone 3300 from NAAPTOL.COM by booking on phone order no.268982 on 02/04/10 and received on 10/04/10.
The mobile is supposed to be touch screen..Some of it works 2to10 days.some are totally in active.I have called him many times that it is in warranty but they are saying for 1250 rupees for screen.
The call center executive with great difficulty gave one address of Bhandup(w), Mumbai to send the mobile back.but i can, t afford these rupees.
Please help me out if the product sholud be sent back as I have seen many complaints where this company does not respond at all.

Regards,
sachin chauahn
E.mail: [protected]@yahoo.com.com
Mob:[protected]
Dear Customer,


We sincerely apologize for the inconvenice caused to you. This is to inform you in order to process your Repalcement.we would require the product which has been recieved at your end. would request you to dispatch the faulty product at the provided address and kindly help us with the courier details so that we can also co-ordinate with the courier company for the same.

Hoping to get the details soon to help you in an effective manner.

Thanking you in anticipation.

Regards,
Naaptol Customer Care.
Dear Customer,


Would request you to kindly provide us with your order number or mobile number so that we can help you effectively on your complaint.
You can also reach us at our customer care number i.e. [protected].



Thanking you in anticipation.
Regards,
Naaptol Customer Care.
This naaptol people are scamming people and their product sucks. My phone just stopped working within 2 weeks. They should be sued. I completely agree with you.
Naaptol is scamming people with their useless products. My phone stopped working within 2 weeks and they should be sued in court.

Boss 3300 — hands free problem

Dear sir,

my name is R. Ramachandramurthy i had purchased BOSS 3300 mobile my headset is working properly but right now my headset is not working what can i do ?
r u repaire or service it? OR i will be purchase new one pls mail me or call me my mobile no is[protected]


by
R. Ramachandramurthy

Boss e phone 3300 — Touch Screen Warranty

Dear Sir,

I brought Boss Mobile from naaptol.com on 06.02.10 but today mobile's touch screen is not working so i request to you please repair my screen guard or replace the mobile my mobile in warrenty period.

Naaptol are froud & cheaters please dont buy anything from them


Thanks & Regards,

Kamlesh Patel
Order No. 166348 Dated 06.02.2010

Mobile [protected]

Boss e phone 3300 — defuse battery provide

when i redieved this product then his battery not working in any hours
i charged this battery for one to three hours then no responce in 10 mintes
so i do complen three time but no rec. bettry
my order no .379310.
so i am going to consumer cort for you .

Boss e phone 3300 — not refunding the money from last two month

i have purchased mobile from naaptol company now they are not refunding the money as the handset was defective please help me

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