[Resolved]  BSNL Broadband — New connection

Address:Chennai, Tamil Nadu

I gave request for new broadband connection from BSNL 8 months back, still they are not providing me the connection......
There are working BSNL landlines in my street , but there are no provision to new connection in the existing junction box. So they told me we'll add new connection ports and then will give me landline connection. Its been 8 months since i gave request and still they didnt increase ports in the junction box and no proper response as well. Is there any influential person or complaint cell which can make them increase the connection ports in my street so that i can get my connection. None of the private landline networks like Airtel , reliance have service in my street and its only BSNL available but without provision to add new connections. Currently i' m using wireless internet connection but this is quite costly and speeds are very much fluctuating.. Any help to solve this problem is apreciated..
Was this information helpful?
No (0)
Yes (0)
Aug 13, 2020
Complaint marked as Resolved 
Complaint comments 

Comments

Applied one month back.
Still haven't got connection.
My Cell: [protected]
I am taking a broad band connection in my office, So, please help me and suggest me.
I have booked an new BB connection in 1st week of Nov2008. Still my connection didnt activated. no proper response when given a complaint inperson in the respective exchange. after 1 week just telephone number allocted.
AN:82499367
Telephone Number: +[protected]

Thanks,
Ashok GR.
You can call it the laziness of the employees of bsnl kerala (kannur/Azhikode Exchange). Bsnl launched an advertisement explicitly saying they will provide new connection with in 24 hours. This advertisement encouraged many people to opt for a connection in the hope that bsnl has finally decided to improve its record setup time for a new connection of six months. Anyways its been two weeks since the application was given and finally we have a response from them. After calling them we got informed their line man seems to be on a holiday for one and a half month so they cannot come searching for the house. They have graciously requested us to come and pick them up from the exchange office and bring to our house so that they can fix the connection or else they cannot come. Makes me wonder what kinda of organization give leave for so many days to an employee with out a backup for him and is bsnl going in loss for not being able to afford sending their employees in their vehicle or are they just born lazy or might be they are under the impression that they are doing us a big favor by doing their jobs that the citizens pay them for?? So the question arises what should be done to stop this kind of irresponsible behavior form these people? is it really their mistake or is bsnl not providing them with proper infrastructure for them to work? I would say unless the people against whom these forum has complaints, read and justify their sides there will not be any progress. We have to identify the real reason behind all these issues.
I have applied for broad band connection almot 8months back. Still my connection is not activated. People who have applied after me have got their connections. I am in touch with the parappanangadi BSNL office, and they keep saying you will get soon. I cant understand why only my application is kept pending. I am not getting satisfactory reply from the staff. Please let me know the resaon for the delay and if it is not possible, then I have to depend other service provoders. Please adv.

My tel No.[protected]
PARAPPANANGADI, MALAPPURAM DT. KERALA
MOB [protected]
dear sir
i have applied for broadband connection in bsnl two weeks back till this day no reply from them while booking as per their statement is ' will be connected with in ten days time' . to get the status i enquired nearest exchange of malumichampatti, coimbatore .according to the junior engineer, may come cannot give detail of status '. the je of exchange not showing any interest to give his mobile to enquire.
my telephone no is 2611660
dear sir
i have applied for broadband connection in bsnl two weeks back till this day no reply from them while booking as per their statement is ' will be connected with in ten days time' . to get the status i enquired nearest exchange of malumichampatti, coimbatore .according to the junior engineer, may come cannot give detail of status '. the je of exchange not showing any interest to give his mobile to enquire.
my telephone no is 2611660
not only Azhikode exchange. I have a connection at Kottila Exchange. They are really [censored]ing there!
BSNL is real waste, better take a life time sim card from any network and recharge with the value which you have to pay to bsnl as rent. thats enough for normal one month calls... I am sure. They why to go to those [censored]ers?
Applied
Still haven't got connection.please call me [protected]
Applied
Still haven't got connection.please call me [protected]
Our internet connection and bsnl land phone connection is not working from 11-10.2009, please arrange to make as good as soon as possible, otherwise I have to disconnect the same service from next month.
I HAVE APPLIED FOR BROAD BAND CONNECTION NEARLY A MONTH AGO ONLINE AND ALSO IN RECENT DAY SUBMITTED FORM TO OFFICE.MY NO. IS[protected].
WILL I GET IT OR NOT???
me from solapur, maharashtra
I took EVDO wirless . now i dont want.. so how can stop that connection?? my no[protected]
Dear sir,
For the past 15 days i am experiencing frequent coma condition in your broad band services. i could not define that how many times per day it become silent. complaint is a formality. we people think that the govt obiviously encouraging private broadband operators to establish their boundaries or territory.i hope that you do the needful to solve the problem.in perianaickenpalayam exchange or so.
thanking u.
c.n.thirumurrthy. 149, vidya nagar,
jothipuram post coimbatore-47
note:my next complaint will be forwarded to ministry.please avoid.

BSNL — Lack of proper infrastructure

Respected Sir,
I wont go into the details but few points definitely I will bring to your notice as far as telecommunications part is concerned. We have been seeing the revolution in this field but being the DREAM CITY of the NCR and the government, the subjcted location is the worst hit. I have been provided land line # 2320337 by the BSNL authority and I am availing broadband connection. This is very absurd that we have not been receiving usages bills neither the proper services. The proper infrastructure of BSNL is not being seen here in this sector. Since I belong to IT sector of Indian Airlines and Air India, I have been suffering a lot due to lack of this faciliites. If we talk about the OFC or the latest technology of networking, then we are far far lagging behind. I request yourgoodself to please look into the matter and get the BSNL infrastructure improved on top priority to compete with the other competitors in this areas.
This is my duty towards BSNL ( undertakings) , since I have been working with Air India (undertakings) to get them apprised of their attention towards Greater Noida Delta-2 sector progress.

Looking forward to hearing soon from you,

Thanking you

C.P. Sharma
[protected]
Mob#[protected]
Delta-2 Gr.Noida.
Dear Sir,

I have two broadband line in my office. Both are BSNL Lines. One broadband line is not working for past 20 days. I also complaint logged at Veerapandi(Tirupur)
JAYA

Dear sir

Ref:Application NoMRX/00452 15/10/2008 12:55:10.

I had Applied for a new connection on the date of 15/10/2008 in MANGALOM Exchange KERALA.Unfortunatly till this time Idid not recieved any
Information from your side.Therefore I hoping your help very soon.

JAYA P
pls check my home telephone NO [protected] What happen I don't no before i have take internet (100%)BSNL Mistake My account (i already disconnected My internet, pls check Properly My Accounts

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Bharat Sanchar Nigam [BSNL]
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    38%
    Complaints
    15954
    Pending
    0
    Resolved
    6087
    Bharat Sanchar Nigam [BSNL] Address
    Bharat Sanchar Bhavan, Harish Chandra Mathur Lane Janpath, New Delhi, Delhi, India - 110001
    View all Bharat Sanchar Nigam [BSNL] contact information