[Resolved]  BSNL Cellone — Poor customer care service

My pre paid no.[protected] gprs is not being activated inspite of repeated complaint to customer care during the past two weeks.Kindly resolve the matter at the earliest.THANK U.

The BSNL services in all over India provided top class worst services in mobile world .
i surprise why people select this poor services where no customer care, no guarantee of call connectivity and not any responsible authority in Administration to listen the public complaint .


O GOD eliminates the BSNL & improves the Indian mobile reputation at International Platform.

BSNL>>>>>> BHAE SAHAB NAHE LAGEGA

Respected Sir,
I am receiving daily so many SMS from 55888. What I can do?

my cell no is [protected].i am getting unsolicited messages from +58881 TM group. request please deny access to them.

I have a cell one mobile no. [protected].Last one month we are facing some network problem in our area.For exam..when the mobile phone in the room, then no any network in my phone.no incoming calls are received and no outgoing calls are sending, massages, e-mails, mms are total failed.Unfortunately, when a call received by phone, immidate this is call cutt off.this problem not only mine, but also others problem in this area.
Address-Vill-Raghunathpur
P.O-Raghunathpur
P.S-Dankuni
Dis-Hooghly(West Bangal)
Pin-712247

Area info (according to Tower)-Raghunathpur, Dankuni, Uttarpara etc.Tower signal too poor.Please solve my problem as soon as posible.Thank you.

respected sir/madam
i am a saral annant prepaid customer.
presently i have free sms balance which was recharged from the RS 23 free sms voucher.
the sms validity ends on 18th july!
but during somedays when i am sending sms to some kolkata cell phones, RS 1 is being deducted from my main balance, per sms!
i complained about this problem several times to the kolkata bsnl customer care centre but no steps have been taken till now!
I hope you would do the needful and solve the problem as latest as possible!
thank you!

Wrost service ever I saw. Please make BSNL complete private.

I had taken new pre-paid connection but iam not receiving massages to my mobile phone, my number is [protected]

respected sir,

i most respectfully state to you that i am usining a sim [protected] and it a new dosti conection but from 29jun to 8 th jully i am un able to anable dosti . your customer care exu talk with me 53 tims and all time they are chitting with me .

can you do something with me

thanks

cell one — Wrong billing

I have receivd your Invoice No.[protected] dt. 4.7.09 for Rs. 968.00 payment due on 20.7.09. My A/C No. is[protected]. I think this is a wrong billing. The total amount is wrong. Please check up and confirm the correct amount to be paid by me. Further, my cell one bill never touched an amount such as Rs. 900 plus. Please look into the matter and confirm the same immediately. Please correct me if I am wrong in understanding your bill.

I would rather prefer disconnection instead of paying Rs. 968/-. Blunders such as entering wrong Account number etc. in my payment slip has already occured last month, due to which my phone was disconnected, which has caused severe mental stress and humiliation to me.

Regards,

G. Chowdhury

I am having Cellone number [protected]. I am on roaming as such I am not getting the Bills. I got mobile reminders but I dont know how I missed one bill due on 23 June 2009. Meanwhile I received a consolidated bill due on 23 July for Rs. 933. I paid the bill five days ago but the outgoing is still barred and I am refused to make calls. I am asked to contact Customer Care by the pre-recorded message. I dialled [protected] all the time I heard 'All ouitgoing calls are barred. Please contact customer care'. BSNL must allow to contact CustomerCare otherwise how can I reach the Customer care? I sent SMS but nothing has been done. CellOne Customer care Karnataka need prompt service and coordination within the system.

CellOne — Negligance about consumer

Hello Sir..!

I have BSNL CELLONE Sim., It was lost and replace new one with the same no., the no is [protected]

1. Problem is: It show and make problem on cell screen like (TEMPORORAY ERROR OCCURS, PLEASE TRY AGAIN) the again restarting.. But still it was not Solved, so many times go to office and make large number of call to customer care.. from 15 back now ..they given me complaint no's. But it was not solve.

2. Problem is: from the 52 hour to now i was try to send SMS but it not working.. so many times i call on this issue but i could not be still..

plz take action on this..
thanking you sir..

BSNL-CellOne — Negligence about Customers

I have BSNL CELLONE Sim., It was lost and replace new one with the same no.

1. Problem is: It show and make problem on cell screen like (TEMPORORAY ERROR OCCURS, PLEASE TRY AGAIN) the again restarting.. But still it was not Solved, so many times go to office and make large number of call to customer care.. from 15 back now ..they given me complaint no's. But it was not solve.

2. Problem is: from the 52 hour to now i was try to send SMS but it not working.. so many times i call on this issue but i could not be still..

plz take action on this..
thanking you sir..

Negligence about Customers
I have BSNL CELLONE Sim., It was lost and replace new one with the same no., the no is [protected]

1. Problem is: It show and make problem on cell screen like (TEMPORORAY ERROR OCCURS, PLEASE TRY AGAIN) the again restarting.. But still it was not Solved, so many times go to office and make large number of call to customer care.. from 15 back now ..they given me complaint no's. But it was not solve.

2. Problem is: from the 52 hour to now i was try to send SMS but it not working.. so many times i call on this issue but i could not be still..

plz take action on this..
thanking you sir..

Plz Take action., about negliating customers

I have BSLN postpaid conection Mobile no [protected]
plan 525 my due date is 8th of July and I made payment on 15th July 17, 2009 amount 1090 Due to non payment my services they hold on 16th July than I registered a complaint to call center 24365
No progress in the case so far. Details of complaints are
Detail of payment transfer from State banl of indore on line payment ref. no is IG09077736 and transfer to bsnl ac no. [protected]
Details of complaints –

(1) Complaint File no. 3179646 complent bookd on call center on 16/07/2009 11:45:26 AM
and also booked my second compliant after 24 hours but not given me compliant no. .On July 17, 2009 I made 5-6 call to call center 24365 all time they give me non satisfactory answer and always they transfer to my call team leader and hold my call to 15-30 minute and after that call disconnect Please immediately take action to all call member team and BSNL
Thanks and regard
B.L.JAIN
2037-d sudama nagar indore
[protected]

My cellphone was stolen, please block the SIM [protected] and the cellphone IMEI No.: [protected] as soon as possible I wait for your immediate reply for this email thank you

I am BSNL Customer. Since today evening automatically my sim card is not working. My phone is in good condition. So to check the same I tried the said sim inserted in another mobile phone. Still the sim is not working. A massage that "please insert sim" is shown in the mobile. Please guide me about the problem and solve the same.

CellOne Postpaid BSNL Office Coonoor — non receipt of security deposite

i had closed me cellone post paid coonection no. [protected] in the month of april 09. till date i had not received my deposit money back. i had visited their office atleast 15 times every time only assurance but no refund had received till date .most of the time account offcier is not available in his office/seat.

DEAR SIR
I WAS 4 TIMES REQUEST FOR EVERY MONTH DETAIL BILLING BUT TILL DATE I AM NOT RECIVED ANY DETAIL BIIL