[Resolved] BSNL Excel Prepaid — Deduct my Balance for msg from 52906

Sunnyboy1985123

from Delhi, Delhi

Address:

Dhanbad, Jharkhand

Hi,
I am a BSNL Excel Prepaid customer [protected]. I am getting SMS from 52906 and 1 Re is deducted from my prepaid balance everytime. I never subscribed for any such service. When I call to Customer Care They say sir It is activated from your side so You are getting the sms. Then I ask them Ok if I activated it then please check and tell me how I activated, I mean by Phone Call, or by sms. They don't reply me anything . This is clearly a fraudulent act from The BSNL company by sending unwanted sms from the number 52906.This is totally fraud to the Customer.

Amit Dutta

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Aug 13, 2020

Complaint marked as Resolved

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Comments

Abhirup Dutta

from Kolkata, West Bengal

BSNL-- EXCEL — SMS Balance

Sir,
I am using excel(no is [protected]).I rechrged my cell with SMS voucher priced 24/-(incl. tax)and got 200 SMS free as usual.But when i send sms to nos like this [protected](LOCAL TATA INDICOM), [protected](LOCAL VODAFONE) the balance is reduced from the MAIN BALANCE instead of SMS BALANCE !! I called customer care severals times but that did not produce any result.I hope my problem will be solved as early as possible.

Co-operation is you highly solicited.

Mukesh Kumar Shaw

from Bengaluru, Karnataka

Dear sir / madam,

Please note I have log a complaint on 02.06.2009 for not incommimg for BSNL no [protected] and the complaint no is 3699447. Till date no result I have noticed. Please do the do the needfull in earliset

Regards

Mukesh Kumar Shaw

monindra

from Bhubaneshwar, Odisha

These 52906 People are minting money by unnecessarily deducting from are balance who authorises them to do so have to knock the door of CONSUMER PROTECTION Act