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Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good
a company is at responding and resolving complaints by granting from 1 to 5 stars for each
complaint and then ultimately combining them all for an overall score.
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38%
Complaints
15953
Pending
0
Resolved
6087
![Bharat Sanchar Nigam [BSNL] Website](/img/bn/www.svg "Bharat Sanchar Nigam [BSNL] Website"){kind=small}
![Bharat Sanchar Nigam [BSNL] Address](/img/bn/location.svg "Bharat Sanchar Nigam [BSNL] Address"){kind=small}
Bharat Sanchar Bhavan, Harish Chandra Mathur Lane Janpath, New Delhi, Delhi, India - 110001
activated on 27th morning after that i went to BSNL office to change it to 3G
they recharge it with rs. 606 6 gb plan.
after that i tried to connect to net but it was taking atleast 2 min to open
even google home page.And it is not showing me 3g symbol it showing H
(representing HSPDA)
i called customer care also but they poor fellows dont know what is 2g and
3g.and i asked about the 3g symbol they dont know about this HSPDA also.
i m using Samsung galaxy s but if i m sending msg for downloading setting to
my phone it says no setting available for ur handset.
can any one help me regarding this issue or shell i go to consumer court.