[Resolved] Cadbury — Degraded Cadbury chocolates | |||
Hello, I purchased a box of 72 pieces Cadbury Dairy Milk chocolates at a cost of Rs.360/- from a store in the main market of Gokulpeth Nagpur. I wanted to distribute these to my colleagues as it’s my birthday today, however to my disappointment, when they opened the chocolates, they saw that the chocolates were degraded They had pimple like formations with white fungus like appearance on all the opened pieces. The packaging date on the box is 13/5/13, the product code is K30513, net weight of the box is 612g. The note on the chocolate says “Best before 12 months from packaging”, which is definitely not the case. We opened 5-7 pieces and all of them were alike. We “felt” the rest of the pieces from over the wrapping, and ALL of them are the same. Could you please look into this on priority? Let me know if any additional information is required. Hoping a quick turnaround and a quick action, Prachi Sachin Garaye [protected] Was this information helpful? | |||
Aug 14, 2020 Complaint marked as Resolved | |||
 6 Comments | |||
Comments
Good think
Dear PrachiSachin,
Cadbury India endeavours to maintain the highest quality standards, and we apologize for the inconvenience this may have caused you. To enable us to address your concern, please write in to consumer.service.[protected]@mdlz.com, with your complaint, purchase and contact details.
Regards,
Cadbury Consumer Service Cell
Cadbury India endeavours to maintain the highest quality standards, and we apologize for the inconvenience this may have caused you. To enable us to address your concern, please write in to consumer.service.[protected]@mdlz.com, with your complaint, purchase and contact details.
Regards,
Cadbury Consumer Service Cell
Hii Cad bury Team,
I purchased a box of Cad bury Chocolates
Pieces: 72
Cost: Rs 360
To distribute to my team mates on the occasion of my birthday, but when one of my team mate open it they find the chocolates was degraded(having white pimple like formation on the chocolates).
Packed date:[protected]best before 12 months from packaging )
Code :K30927
Thanks and Regards,
Jyoti Singh
Phone no: [protected]
I purchased a box of Cad bury Chocolates
Pieces: 72
Cost: Rs 360
To distribute to my team mates on the occasion of my birthday, but when one of my team mate open it they find the chocolates was degraded(having white pimple like formation on the chocolates).
Packed date:[protected]best before 12 months from packaging )
Code :K30927
Thanks and Regards,
Jyoti Singh
Phone no: [protected]
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gems — fungus in gems chocolate
dear sir i am sunil your regular customer, . iam sorry to say that i had a bad experience when i bought gems cholacte last week for my daughter aged 2years,when i opened the packet it was full of funges i dnt know why it happens . pls be carefull