Calcutta Telephones (BSNL) — Landline dead - no repairing for 8 days. | |||
OUR LANDLINE TELEPHONE NO. 25319858 IS 25319858 UNDER THE NAME OF MY WIFE, SABITA MAITRA AT 87/51, A.K. MUKHERJEE ROAD, KOLKATA 700090. THE LINE IS PROVIDED BY CALCUTTA TELEPHONES (BSNL). WE VERY OFTEN FACE WITH VARIOUS PROBLEMS REGARDING THIS LANDLINE AS THE PROPER REPAIRING IS NEVER DONE IN TIME AND IF DONE, AFTER A CONSIDERABLE PERIOD. WE HAVE TO TAKE HELP OF MEDIA (NEWSPAPERS) TO GET OUR GRIEVANCES PUBLISHED AND THEN ONLY REMEDIAL MEASURES ARE TAKEN UP. THIS IS THE WAY GOVERNMENT ORGANISATIONS ARE SUB-STANDARDISING IN COMPARISON TO PRIVATE ORGANISATIONS. EVEN THE ATTENDING OFFICERS ARE UNAVAILABLE DURING OFFICE HOURS. REGARDING OUR LANDLINE BEING DEAD FOR MORE THAN 8 DAYS, I HAVE LODGED A COMPLAINT UNDER DOCKET NO. [protected] (INTERNET COMPLAINT REF. NO.[protected], I SENT MY REPRESENTATIVE TWICE TO THE EXCHANGE FOR REMEDIAL MEASURES. HE MET WITH MR BARUN DAS[protected] AND THOUGH ASSURED THAT THE LINE WOULD BE CORRECTED IMMEDIATELY, NO ACTION HAS BEEN TAKEN SO FAR AND THE LINE REMAINS DEAD AS USUAL. I AM A SENIOR CITIZEN AND I HAVE A SEPARATE PRIVATE MOBILE NO. [protected] BUT WHEN I AM PAYING THE BILLS ARE PAID REGULARLY, WHY THE HELL, MY LANDLINE WOULD REMAIN DEAD FOR SUCH UNUSUAL PERIOD WHICH WE CANNOT EVEN IMAGINE IF THE LINE BELONGS TO A PRIVATE ORGANISATION. THIS IS A CALLOUS AND BOGUS MANAGEMENT FROM SUCH GOVERNMENT ORGANISATION. SHANKAR MAITRA [protected] Was this information helpful? | |||
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Calcutta Telephones (BSNL) — Unfair Practice of Calcutta Telephones(BSNL)
I have applied for BB Home Combo UL750 on[protected] from BBG FN 500. At the time of connection of my Telephone in the year 1997, security deposit of Rs.2280/- was charged(Bill date[protected] and the same is maintaining till now. But in the present month bill i.e. February,2012 "One Time Charges of Rs.750/-" is imposed as security deposit. I can not understand why "One Time Charges" is imposed over and above the prevailing security deposit. It should be exempted when there lies a security deposit against the Telephone connection. This is truly unfair practice from BSNL.