[Resolved]  Airtel / Prepaid — overcharging of call rates

Airtel Prepaid — Call Rate Issue (Wrongly call rate charges)

Mobile No :[protected]

In my aritel cell i have a scheme named "Gujarat Pack" in which my call charges is 1 Rs. Per Call(Minute) for any mobile of gujarat & goa, but last 2 to 3 months they charged me 1.50 Rs. Per Call(Minute). For that i had already complained to aritel costomer care regarding call rate arround 20 to 25 times, but each time i get response from him that you are wrongly charged so you will get back the amount, also i get back some amount . But till now i didn't get solutions.

Airtel Prepaid — over charging

i have airtel value added pack still they are charging me more money. please help. my phone number is [protected]

Airtel Prepaid — Overcharge

Please DO NOT use AIRTEL . I got Airtel Prepaid few months ago. But I was surprised to see how a company of such repute cheat its customers. Airtel charges Rs. 1.50 for STD call for one minute. But what I have noticed that the amount deducted for a 1 minute STD call(exact) is Rs. 3.

I made an STD call. My phone showed call summary of exactly 1:00 minute. But I was deducted Rs. 3. It means for AIRTEL people 1 minute means 59 seconds. This was not once. I made a call for exactly 2 : 00 seconds and was charged Rs. 4.50 instead of 3.

This means its not a mistake or some technical miscalculation, but a gross BETRAYAL of customers trust.

My balance is deducting 1.00 per call for airtel to airtel. I recharcge for 0.60 call. for other network it is diducting 0.60 but for airtel 1.00 please help me

ram
My mobile no - [protected]

I HAVE MOBILE NO.[protected] PREPAID. IF I WANT LIFETIME VALIDITY, WHAT PLAN WOULD YOU SUGGEST ME?

hello sir .at 18 august 9:40am 55 rupees deduct from my account . i tell this incidence to customer care.but he dont give answer to me .he say wait for 24 hours but as know i dont get the answer you tell me what i do .pls take some action i[censored] dont then you tell me how i trust airtel.if nothing happen then i going to stop using your service & try some new service.thanky my no is [protected]

Airtel is a SCAM and a FRAUD. As the complaints indicate, this company makes money by RIPPING OFF customers. Consumers are helpless. Even the TRAI is not able to do anything.

WRITE TO THE ECONOMIC TIMES. LET INVESTORS SEE WHAT A SCAM THIS COMPANY IS.

Airtel Prepaid — over call charge

my call charge during 10pm jan/2010 more than the my original call rait when i ask the costmor care parson they not answer proparly so i requst u that do something about this my nomber is [protected]

hello i am heera nagarwal mare dost kaa no [protected] mobile recharg kary ta ismai paise kam hoo gaye plece out going detal thanks plece detal my e mail id [protected]@yahoo.co.in

Airtel Prepaid — CALL CHARGES

I WISH TO BRING TO YOUR KIND NOTICE THAT I AM AIRTEL PREPAID CUTOMER SINCE 4 YEARS. I OBSERVED THAT SOME UNAUTHORISED CHARGES DEBITING TO MY ACCOUNT AND WITH OUT MAKING ANY CALLS MY ACCOUNT BALANCE REDUCING. MY CELL NO:[protected]. I ALSO OBSERVED THAT THE AIRTEL IS DEBITING MY ACCOUNT FOR THE INCOMING MESSAGES. I REQUEST YOU TO VERIFY MY ACCOUNT AND CREDIT THE EXCESS CHARGES DEBITED WITHOUT MY NOTICE.- DSNRAJU

Airtel Prepaid — Over Call chanrge

Hi Sir,

I have made an STD call for 16 mins and once i discinnected i got an alert saying you have been charged 20 Rs for the last call.

But for me the STD charge is only 60 Paise and according to that i shud have been charged less than 10 Rs.

The same kind of thing happened to me twice. Second time it was only 3 rs difference hence i didnt register any complaint. Now i Doubt if they had done the same thing in past also and i have not noticed till now :( :(.

I have registered a compaint but no proper response from Airtel. Is Airtel charing over for normal calls ?

My number is [protected]

Dear Manager,
please give me refund of my rupees which you have wrongly deducted from my balance for hello tune and friend franchise but I have not activated any kind of such services...my mobile no. is [protected].I talked to regional office about the matter but they refuse to give the refund and proof that I have activated that service.Kindly do needful.

I entirely agree with above complaints although I am still user of this service provider.For last many months an amount of Rs. 5 /week is being deducted from my balance every week with an sms "you have been renewed for CaliforniaChainisa w subscription service from airtel.You have been charged Rs 5.Enjoy games club http://gclub.in " sender 54321.I dont know what it is.I am repeatedly asking customer care executives for deactivating any such service if activated on my mobile number [protected] belonging to Allahabad but in reply i am always told and given message also that no services are activated on ur mobile.If its true then how deductions r going on and who will return back the amount so for deducted.
next importaint issue is that every week without my consent services are being renewed.It all appears pure conspiracy of service provider and thus cheating with customers.I am too thinking to surrender the connection because its undue punishment for the thing which i am not involved.

To.
Airtel Customer Care Team

On 19.12.2010 19 SMS came from 52233 requesting to provide keypad no. With every SMS Rs. 1/- deducted automatically from my account (mob.no.[protected]) total Rs. 19/-.
I talk to the customer care executive several time & narrate the matter.But surprisingly they didnot pay much attaintion.
So, please do the needful to reimburse the above said amount as soon as possible otherwise I have to change service provider.
Please give feedback in ayan.[protected]@boci.co.in
Regards
Ayan Chaudhuri

I WISH TO BRING TO YOUR KIND NOTICE THAT I AM AIRTEL PREPAID CUTOMER SINCE 4 YEARS. I OBSERVED THAT SOME UNAUTHORISED CHARGES RS. APPROX.150 TO 170 DEBITED FROM MY ACCOUNT ON[protected] AFTER 9PM. WHILE CONTACTING AT YOUR MAIN OFFICE AT C-SCHEME, JAIPUR (RAJASTHAN) NO SATISFACTORY REPLY HAS BEEN GIVEN. MY CELL NO:[protected]. YOU ARE REQUESTED TO LOOK INTO THE MATTER AND REFUND THE AMOUNT DEBITED. IT IS TO ALSO INFORM YOU THAT I HAVE NOT SEARCHED OR OPENED ANY SITE/INTERNET.