[Resolved] Ccavenue And Easy Mobile Recharge — Cheated me of my money | |||
Respected Sir, Yesterday I tried to recharge my mobile through easymobilerecharge.com as I usually do. The recharge amount was Rs.195 + 2 the service tax these people usually take. I was taken to CC Avenue payment gateway, entered details, logged into my bank and then made the payment. I got the payment successful message and was redirected to the recharge website again. So far all good. But then when I checked my orders, I was shocked to find my Rs.195 order not showing up. I've applied for refund for this. When I tried to recharge my mom's mobile today for Rs.100, through the same website(I was bit short of time), the same happened again. That was when I got suspicious. I've applied for refund yet again, but I highly doubt if I would get it. These people cheated me out of Rs.299 in total without giving me the services I paid for, in this case, the mobile recharges. Don't believe these cheaters and please don't get cheated by them people. Attached are two photos from my bank statement, showing all the CC Avenue payments I've made for easymobilerecharge in the past few months and another one showing the transaction today. And another photo is from my profile in easymobilerecharge.com where the order status is. You can see the proof for yourself. Was this information helpful? | |||
Aug 13, 2020 Complaint marked as Resolved | |||
 54 Comments | |||
Comments
This is to inform that just now i have reacharged my mobile ([protected]-bsnl (utter pradesh) with Easymobile recharge account(My mail id :ranjay.[protected]@gmail.com) amount is RS:100, money deducted from my SBI accout . but my mobile not yet recharged, and i have checked myaccount status in the your site... but there is no record for this new transaction... could you please check once ... and i will be waiting for your replay..
Reply
This is to inform that just now i have reacharged my mobile ([protected]-AIRTEL (karnataka) with Easymobile recharge account as guest. amount is RS:41+2, money deducted from my HDFC accout in a fraction of seconds. but my mobile not yet recharged .. and i have checked myaccount status in the site... but it displays under process. I got the message recharge is not successful.my transactionid is[protected] could you please check once ... and i will be waiting for your replay.. Thanks
Regards,
Kranthi Kumar
Regards,
Kranthi Kumar
Dear kranthikumara,
We are very sorry to read your issue here. You can send an email to [protected]@easymobilerecharge.in. We are available 24 hours on all 7 days of the week to resolve your issues.
Your money is always safe with us. That’s our promise!
Your recharge was not successful. We initiated the refund process on the same day from our end. Normally in such cases money is refunded to bank account with in 12 working days. We are sure that your money must have been refunded till now.
If still not done, you can contact us again. Be assured that your money is safe.
You can also create an account on our site. In future, whenever your recharge will fail, we will add your amount into your Easy Wallet. You can use this amount at anytime to recharge any mobile.
To recharge using Easy Wallet,
1. Login to your account on www.easymobilerecharge.com
2. Click 'Recharge from Easy Wallet' option on the top right corner of the homepage
Or
1. While Recharging enter Mobile, Amount, Operator and Circle.
2. In the next step, simply choose Easy Wallet ( Do not select debit card, credit card or net banking option ) on Payment Page.
We hope that you will provide us another chance to serve you.
Best Regards,
Easymobilerecharge.com Customer Care
[protected]@easymobilerecharge.in
We are very sorry to read your issue here. You can send an email to [protected]@easymobilerecharge.in. We are available 24 hours on all 7 days of the week to resolve your issues.
Your money is always safe with us. That’s our promise!
Your recharge was not successful. We initiated the refund process on the same day from our end. Normally in such cases money is refunded to bank account with in 12 working days. We are sure that your money must have been refunded till now.
If still not done, you can contact us again. Be assured that your money is safe.
You can also create an account on our site. In future, whenever your recharge will fail, we will add your amount into your Easy Wallet. You can use this amount at anytime to recharge any mobile.
To recharge using Easy Wallet,
1. Login to your account on www.easymobilerecharge.com
2. Click 'Recharge from Easy Wallet' option on the top right corner of the homepage
Or
1. While Recharging enter Mobile, Amount, Operator and Circle.
2. In the next step, simply choose Easy Wallet ( Do not select debit card, credit card or net banking option ) on Payment Page.
We hope that you will provide us another chance to serve you.
Best Regards,
Easymobilerecharge.com Customer Care
[protected]@easymobilerecharge.in
Dear antonydickson,
We are very sorry to read your issue here. You can send an email to [protected]@easymobilerecharge.in. We are available 24 hours on all 7 days of the week to resolve your issues.
Your money is always safe with us. That’s our promise!
We have checked your order with us and we have not received the payment from your bank for this order. This could happen due to any of the following reasons:
• Sometimes due to technical reasons, we might not receive a response from the bank for your payment request. As a result, we do not get to know the status of your payment transaction and hence assume it to be a failed payment. For such cases the recharge is not processed by us.
• Sometimes the banks give us a response that your payment transaction has failed, even if the payment transaction was actually successful. For such cases the recharge is not processed by us as we assume it to be a failed payment.
Normally in such cases money is automatically refunded to bank account with in 12 working days. We are sure that your money must have refunded till now.
Still if you haven’t received your refund yet, kindly contact us again on [protected]@easymobilerecharge.in.
We hope that you will provide us another chance to serve you.
Best Regards,
Easymobilerecharge.com Customer Care
[protected]@easymobilerecharge.in
We are very sorry to read your issue here. You can send an email to [protected]@easymobilerecharge.in. We are available 24 hours on all 7 days of the week to resolve your issues.
Your money is always safe with us. That’s our promise!
We have checked your order with us and we have not received the payment from your bank for this order. This could happen due to any of the following reasons:
• Sometimes due to technical reasons, we might not receive a response from the bank for your payment request. As a result, we do not get to know the status of your payment transaction and hence assume it to be a failed payment. For such cases the recharge is not processed by us.
• Sometimes the banks give us a response that your payment transaction has failed, even if the payment transaction was actually successful. For such cases the recharge is not processed by us as we assume it to be a failed payment.
Normally in such cases money is automatically refunded to bank account with in 12 working days. We are sure that your money must have refunded till now.
Still if you haven’t received your refund yet, kindly contact us again on [protected]@easymobilerecharge.in.
We hope that you will provide us another chance to serve you.
Best Regards,
Easymobilerecharge.com Customer Care
[protected]@easymobilerecharge.in
Dear k veerababu,
We are very sorry to read your issue here. You can send an email to [protected]@easymobilerecharge.in. We are available 24 hours on all 7 days of the week to resolve your issues.
Your money is always safe with us. That’s our promise!
Your recharge request has been correctly processed. Please find details for your order below:
Order Number:260382
Mobile Number:[protected]
Order Time:[protected]:51:55
Process Time:[protected]:53:07
Operator:AIRTEL, Orrisa
Amount:125
Order Status: Recharged
If you require any other assistance, please send us a mail at [protected]@easymobilerecharge.in
We hope that you will provide us another chance to serve you.
Best Regards,
Easymobilerecharge.com Customer Care
[protected]@easymobilerecharge.in
We are very sorry to read your issue here. You can send an email to [protected]@easymobilerecharge.in. We are available 24 hours on all 7 days of the week to resolve your issues.
Your money is always safe with us. That’s our promise!
Your recharge request has been correctly processed. Please find details for your order below:
Order Number:260382
Mobile Number:[protected]
Order Time:[protected]:51:55
Process Time:[protected]:53:07
Operator:AIRTEL, Orrisa
Amount:125
Order Status: Recharged
If you require any other assistance, please send us a mail at [protected]@easymobilerecharge.in
We hope that you will provide us another chance to serve you.
Best Regards,
Easymobilerecharge.com Customer Care
[protected]@easymobilerecharge.in
hi friend my name is mahesh from uttam nagar 110059 i am retailer reliance gsm my no is[protected] mene 302 ka galat recharge kr diya company koi refund nhi kr rhi na custmer ko bal ya koi bnifet de rhi he mai fas gaya dosto koi bhi sim lena but reliance dont' purchace reliance cunection.
respected sir, today i tried to recharge my virgin mobile through easy mobile . the amount is deducted my a/c but my mobile is not riffil.i do not get my recharge my phone.so i request to you pls refund my deducted money. as soon. thank you. ref no.[protected]IG93922726 transfer to [protected] amount 52 rs.
Uninor Mobile Recharge — balence is not recharge my mobile but debited is my bank ac 300/-rs
i have recharge for my mobail for may benk a,c 200/-&100/- rs amount is debited for my a.c but ihave not balance for my mobil recharge mobil no [protected] so ihave request for you pls you have refined for my 300/- rs is my a,c urgently Ripley for me I have done recharge on [protected]. I had done for 500Rs. I got the email from http://www.easymobilerecharge.com as recharge is successfully done. But I did not get any recharge. I have tried to contact them but they are not replying of email. I have done this transaction on 22nd MAY 2012. and order number is 8007413. you can verify and do as needful.
Dear herry09,
We are very sorry to read your issue here. You can send an email to [protected]@easymobilerecharge.com. We are available 24 hours on all 7 days of the week to resolve your issues.
Your recharge was not successful and your amount was refunded on the same day. Normally in such cases money is reflected to bank account with in 12 working days. We are sure that your money must have refunded till now.
Still if you haven’t received your refund yet, kindly contact us again on [protected]@easymobilerecharge.com.
If you require any other assistance, please send us a mail at [protected]@easymobilerecharge.com
We hope that you will provide us another chance to serve you.
Best Regards,
Easymobilerecharge.com Customer Care
[protected]@easymobilerecharge.com
We are very sorry to read your issue here. You can send an email to [protected]@easymobilerecharge.com. We are available 24 hours on all 7 days of the week to resolve your issues.
Your recharge was not successful and your amount was refunded on the same day. Normally in such cases money is reflected to bank account with in 12 working days. We are sure that your money must have refunded till now.
Still if you haven’t received your refund yet, kindly contact us again on [protected]@easymobilerecharge.com.
If you require any other assistance, please send us a mail at [protected]@easymobilerecharge.com
We hope that you will provide us another chance to serve you.
Best Regards,
Easymobilerecharge.com Customer Care
[protected]@easymobilerecharge.com
sir
I have recharged my mobile by internet of amount 150+2. problem is that balance cut from account but not come in mobile. my no. is [protected].
please take action immedetely...
I have recharged my mobile by internet of amount 150+2. problem is that balance cut from account but not come in mobile. my no. is [protected].
please take action immedetely...
Respected Sir/Madam
I have recharged my mobile by using of net banking with the amount of Rs.50+2, the amount as been debited from my account but the number didn't get recharged please do my needful..My number is [protected]
Thanking you
Siva
[protected]
I have recharged my mobile by using of net banking with the amount of Rs.50+2, the amount as been debited from my account but the number didn't get recharged please do my needful..My number is [protected]
Thanking you
Siva
[protected]
mera paise kiu kata
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