[Resolved]  Citibank Credit Card — cheque missing by citibank and no action against and no settlement

I am amit singh my mobile no. is [protected] and my credit card no. is [protected] . I have made compalint several and had forward mails many times and it is more than six months now . I made my paymant through cheque which was misplace by bank and they got the cheque after few days but they were refusing for recieving my cheque and charged me unnecessary charges . The falt was from bank side and i got call from the bank side but no action has been taken yet .Pls check this matter I am sending u the cocerned mails which i have forwarde to bank and still no action has been taken . I need to settlement of card because they dont know there resposibilites and cheating there customers .
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Amit Singh to India
show details Jul 31

Dear sir ,
Still no response do i have to make complaint at higher authorities please provid me the contact detail i[censored] people need me to do so ...


- Show quoted text -
On 7/28/09, Amit Singh <[protected]@gmail.com> wrote:
Sir,

Its has been more than 4 days now and still not recieved any response from your side . This is what which we r facing ...........


On 7/23/09, India Service <[protected]@citi.com> wrote:
Dear Customer,


We have noted the concerns raised by you. We confirm that we have initiated a detailed investigation and shall revert in 4 working days

The reference number for your query is
10206695.

We request you to reply to this mail for any future communication on this query.


Assuring you of our best services,

Customer Care Unit
Citibank N A


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India Service Dear Customer, This is with reference to your recent contact with us. We are ...
Aug 1



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Amit Singh to India
show details Aug 5

still not recieved any response ............

Regards
Ait Singh
[protected]


- Show quoted text -
On 7/31/09, Amit Singh <[protected]@gmail.com> wrote:
Dear sir ,
Still no response do i have to make complaint at higher authorities please provid me the contact detail i[censored] people need me to do so ...


On 7/28/09, Amit Singh <[protected]@gmail.com> wrote:
Sir,

Its has been more than 4 days now and still not recieved any response from your side . This is what which we r facing ...........


On 7/23/09, India Service <[protected]@citi.com> wrote:
Dear Customer,


We have noted the concerns raised by you. We confirm that we have initiated a detailed investigation and shall revert in 4 working days

The reference number for your query is
10206695.

We request you to reply to this mail for any future communication on this query.


Assuring you of our best services,

Customer Care Unit
Citibank N A

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Amit Singh to India
show details Aug 5

Dear Sir ,

i am continously replying u back that i havent recieved any feedback after mailing u so many times u can check the records . Please work on my complaint as soon as possible .

Regards ,
Amit Singh
[protected]


- Show quoted text -
On 8/5/09, Amit Singh <[protected]@gmail.com> wrote:
still not recieved any response ............

Regards
Ait Singh
[protected]


On 7/31/09, Amit Singh <[protected]@gmail.com> wrote:
Dear sir ,
Still no response do i have to make complaint at higher authorities please provid me the contact detail i[censored] people need me to do so ...


On 7/28/09, Amit Singh <[protected]@gmail.com> wrote:
Sir,

Its has been more than 4 days now and still not recieved any response from your side . This is what which we r facing ...........


On 7/23/09, India Service <[protected]@citi.com> wrote:
Dear Customer,


We have noted the concerns raised by you. We confirm that we have initiated a detailed investigation and shall revert in 4 working days

The reference number for your query is
10206695.

We request you to reply to this mail for any future communication on this query.


Assuring you of our best services,

Customer Care Unit
Citibank N


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Amit Singh to India
show details Aug 19

Dear sir ,

I spoke to Vishal Malkoti u can check recording also he is not able to give a single enquiry properly and even he dont the process for citibank properly i told him y i have been charged late payment when i am in touch with u and still my matter has not been solved .Still he was not ready to understand my problem . I have a request from u please forgive me and if possible u please reverse late payment charges nad send me the final bill i want to surreneder my card its a worse experience from citibanak . Its my lifetim bad exeperience u people not even take care of cheque now please do me favour kindly reverse late payment charges .


On 7/23/09, India Service <[protected]@citi.com> wrote:
- Show quoted text -
Dear Customer,


We have noted the concerns raised by you. We confirm that we have initiated a detailed investigation and shall revert in 4 working days

The reference number for your query is
10206695.

We request you to reply to this mail for any future communication on this query.


Assuring you of our best services,

Customer Care Unit
Citibank N A