[Resolved]  Airtel — deactivate the subscription of text based service

I got the sms from 64611010 stating that Thanks for using subcription, Text Based SErvices) subcription service on Airtel WAP. You've been charged Rs 10. Enter Fun Zone Http:// igmobi.com. Plz deactivate my subscription. Im losing 10...Rs per day without any reason. As early as possible deactivate by tonight itself. (My mobile no.[protected])and refund my amount
Was this information helpful?
No (0)
Yes (0)
Aug 14, 2020
Complaint marked as Resolved 
Complaint comments 

Comments

I got sms from 64611007 stating that You've been renewed for (subamaze, Text Based Services)subscription service on Airtel Sms.You've been charged Rs.7.Please unsuscribe from this.
PLEASE DEACTIVATE AIRTEL WWW.WAPMOBI.IN FROM MY MOBILE.
MY PHONE NO: IS [protected].
I got sms from 64611007 stating that You've been renewed for (subamaze, Text Based Services)subscription service on Airtel Sms.You've been charged Rs.7.

mobile no:[protected]

Please unsuscribe from this.
Yes, I too faced this problem. (Actually other Telecom Companies too make such mistakes at times)
The Only Solution is to call the Customer Care People and make a complaint. My complaint was taken and the deducted amount got credited in 24 hrs. They felt sorry for their action.
Yes i too facing the same problem... daily Rs.6 is being deducted daily...
My mobile no. is [protected]... Please help me solving this problem...
I got sms from 64611007 stating that You've been renewed for (subamaze, Text Based Services)subscription service on Airtel Sms.You've been charged Rs.7.

mobile no:[protected]

Please unsuscribe from this.
I got sms from 64611007 stating that Thanks for using subcription, Text Based SErvices) subcription service on Airtel sms. You've been charged Rs 7. Again some days after, another sms came stating that You've been renewed for (subamaze, Text Based Services)subscription service on Airtel Sms.You've been charged Rs.7.Please unsuscribe from this.
I got sms from 64611007 stating that Thanks for using subcription, Text Based SErvices) subcription service on Airtel sms. You've been charged Rs 7. Again some days after, another sms came stating that You've been renewed for (subamaze, Text Based Services)subscription service on Airtel Sms.You've been charged Rs.7.

mobile no: [protected]

Please unsuscribe from this.
I got sms from 64611007 stating that Thanks for using subcription, Text Based SErvices) subcription service on Airtel sms. You've been charged Rs 7. Again some days after, another sms came stating that You've been renewed for (subamaze, Text Based Services)subscription service on Airtel Sms.You've been charged Rs.7.

mobile no: [protected]

Please unsuscribe from this.
I got sms from 64611007 stating that You've been renewed for (substocks, Text Based Services)subscription service on Airtel Sms.You've been charged Rs.7 [protected]@*321*661#

My mobile no. is [protected]. I am from Ahmedabad, India.
I got sms from 64611007 stating that You've been renewed for (substocks, Text Based Services)subscription service on Airtel Sms.You've been charged Rs.7 [protected]@*321*661#

Please deactivate this service. I had not subsribed any such services nor Airtel had informed me before adding this srvice and decting Rs. 7 per day.

My mobile no. is [protected]. I am from Ahmedabad, India
I saw an ad on TV for harrypotter games, it said for more details call the number (a certain number was given).it was as a toll free number.Then i got a sms which said 'thanks for subscribing you have been charged Rs.20/-'
Later I got the sms from 64611010 stating that Thanks for using subcription, Text Based Services) subcription service on Airtel WAP. You've been charged Rs 20. Enter Fun Zone Http:// igmobi.com.
Plz deactivate my subscription. Im losing 20...Rs per day without any reason.
As early as possible deactivate by tonight itself. (My mobile no.[protected])and refund my amount
I too got an SMS from 64611007 stating that "You've been renewed for (subamaze, Text Based Services)subscription service on Airtel Sms.You've been charged Rs.7" . I never subscribed for any such service and AIRTEL started deducting Rs.7 every day from my prepaid mobile account.

After speaking with the Airtel customer care executive I could solve this issue. This is how to do it.

1. Send SMS STOP to 121 from your Airtel Mobile.
2. You will receive a SMS showing the services active on your mobile. You should reply to the SMS with the serial number of the service you want to stop.
3. Now you will receive another SMS for reconfirmation. Reply to this SMS with the serial number
of the serivce you want to stop.
4. After some time you will get an SMS stating that the selected serivce is stopped.

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Airtel
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    42%
    Complaints
    54497
    Pending
    0
    Resolved
    21957
    Airtel Phone
    +91 96 6339 5551
    +91 11 4266 6500 [Head Office]
    +91 11 4666 6100 [Head Office]
    Airtel Address
    20, Sarakki Main Road, JP Nagar 1st Phase, Bangalore, Karnataka, India - 560078
    View all Airtel contact information