Dish TV — subscription collected but no programs as promised

sir,
my uncle N.B.V.N.JAYA RAMAYYA AGED 83 YEARS LIVING WITH AUNT AGED 75 YEARS VC NO 05043694 IS BEING DEPRIVED OF VIEWING PAID CHANNELS AND VERY DEPRESSED AND NOT SATIUSFIED WITH YOUR ADMINISTRATION AND CUSTOMER CARE
Mr KRISHNA FROM KONARK ELECTRONICS COLLECTED 900 rupees AS SUBSCRIPTION FOR SIX MONTHS IN SPITE OF FOLLOWING UP WITH AND NO RESPONSE AND HE NEVER ANSWERS HIS MOBLE [protected]. THEY ARE VERY OLD AND DIFFICULT TO GO OUT TO GAJUWAKA AGENTS PLACE.I THINK HE IS CHEATER AND NOT DEPOSITED ENTIRE AMMOUNT COLLECTED FROM THEM
PLEASE REVIEW THE POSITION AND HELP THE AGED PERSONS
THANK U
N.V.RAMAYYA