[Resolved] Domino's Pizza — Money deducted from Account while Ordering Pizza Online but Order not placed successfully | |||
Hi, I had tried to Order Pizza Online at Dominos India website on 10/3/2013 around 10:15 PM. The money was deducted from my HDFC Account but the Order was not placed successfully. It just kept showing me the screen that Trying to place your Order in the nearest kitchen. I thereafter called up Sec-62 store and the Store Manager said that no Order was placed hence i placed another order again on call and payment was made for that Order on delivery.I was told that for failed transaction the money would be refunded in my account in 7 working days but till date the money has not been refunded. The transaction Id was[protected]. The Amount was debited against MHDF[protected]-Billdk DOMINOS and the amount was Rs. 438.90/-. Please resolve this issue. Was this information helpful? | |||
Aug 13, 2020 Complaint marked as Resolved | |||
 4 Comments | |||
Comments
I tried to order pizza online on 31/05/2013 dominos website around 2.30 PM. The money was deducted from my ICICI bank but order was not placed successfully. Afterward store manager told trying to place nearest kitchen but he failed again i called store manager he told ur order has been cancelled. but still my money is not refunded amt rs.787.00.
Reply
Hello,
I got the same problem, I placed order worth Rs. 243/- from online website, my credit card deducted amount but the order was not placed successfully. I did not get refund amount in my account, when i called to store they told me that they are not aware about the order i placed and when i tried to log complain to 68886888 number they also got the same reference that there was no ordered information.
I LOST MY MONEY, These people does not have support system online, is there any way to get back my money?
I got the same problem, I placed order worth Rs. 243/- from online website, my credit card deducted amount but the order was not placed successfully. I did not get refund amount in my account, when i called to store they told me that they are not aware about the order i placed and when i tried to log complain to 68886888 number they also got the same reference that there was no ordered information.
I LOST MY MONEY, These people does not have support system online, is there any way to get back my money?
Hi,
I had tried to Order Pizza Online at Dominos India website on 02/07/2014 around 2:00 PM.
The money was deducted from my HDFC Account but the Order was not placed
successfully. It just kept showing me the screen that Trying to place
your Order in the nearest kitchen. I thereafter placed
another order again on app and payment was made for that Order on
delivery.
The transaction Id was[protected]. The Amount was debited against POS [protected] Dominos_BD POS DEBIT and the amount was Rs. 541/.
Please resolve this issue.
I had tried to Order Pizza Online at Dominos India website on 02/07/2014 around 2:00 PM.
The money was deducted from my HDFC Account but the Order was not placed
successfully. It just kept showing me the screen that Trying to place
your Order in the nearest kitchen. I thereafter placed
another order again on app and payment was made for that Order on
delivery.
The transaction Id was[protected]. The Amount was debited against POS [protected] Dominos_BD POS DEBIT and the amount was Rs. 541/.
Please resolve this issue.
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