[Resolved] Electrolux Air Conditioner — not cooling | |||
I am submitting the history of an AC purchased and installed in my house. AC Brand Name: ELECTROLUX AC Model NO. EA09SCRPA1(0.8 ton) SERIAL NO.: [protected] Date of Purchase:[protected] DEALER :JAMAL SALES CORPORATION, PALAKKAD, KERALA. INVOICE NO: 9222 CUSTOMER DETAILS : SUGUNAN.K.B.,"BHAMA", KALLEKULANGARA, PALAKKAD,KERALA. MONTH OF FIRST REPAIRING: MAY-2009 SECOND REPAIRING :[protected] THIRD REPAIRING :[protected] REPAIRING DONE BY :IMAGE, RISHAL BUILDING,OPP.CO-OP. BANK,G.B. ROAD,PALAKKAD. SERVICE PERSON LAST ATTENED: APRIL LAST WEEK,2011(Tekwins) AC reinstalled(fourth attempt) :JUNE 2011 Found faulty on OCT 2011(same problem-No cooling) In the above, all the service attempt ends with refilling gas.(it is expensive). All together they charged me about 4000 rupees during this period.Even the compressor is under warranty period, they charged for the repair done in compressor. Frankly telling , I could not able to use this AC during summer seasons.During the hot seasons it was under repair. On 5 th October(This is the fifth time faulty) I registered a compliant with TEKWINS, PALAKKD, The AC is now with the service people. Unfortunately the service center available in palakkad,karala was closed last week. I got a contact number of a technician and made a call.He told me that the unit is in Trichur now. How will i get back? The compressor is still in guarantee period.they are trying to lag the service indefinitely. What Acton should i take? Thanking you Sugunan Was this information helpful? | |||
Aug 13, 2020 Complaint marked as Resolved | |||
 7 Comments | |||
Comments
We have purchase one Electrolux Refrigerator from Reliance Iscon mall shopping centre on Dt.12/01/08
We made complains for low cooling but it was ignored from service staff, Suddenly fridge stopped to cooling we personally rush to there office and made complains, resulting we ware come to know that Compressor wasnot working and it has to take back to there workshop for more observation, after ten days i was told to replace compressor and charged Rs.1500/even it is under Warranty period. we paid amounts and within week again problem was start no complain was followed and again we have to rush Iscon malls office and they refer to city office and asked to contact Mr.Nishal patel. again fridge to be send bact to there workshop and after ten days we have ask to payRs. 1500/ for further repairing. After Five days again trouble start and we made an complains to thair city office no complains number was given we have wait three days nobody has come. again we personally visit his office and ask for complain number the number was given and it is [protected]
we told from city office that within 12 hours service man will come and see but after 74 hours nobody has come and again we have to contact Mr.Nishal patel he told me that within 12 hours service will be taken but today as on 16th Nov.up to 15 hours nobody has try to contact .
Suryakant Vaghela.
We made complains for low cooling but it was ignored from service staff, Suddenly fridge stopped to cooling we personally rush to there office and made complains, resulting we ware come to know that Compressor wasnot working and it has to take back to there workshop for more observation, after ten days i was told to replace compressor and charged Rs.1500/even it is under Warranty period. we paid amounts and within week again problem was start no complain was followed and again we have to rush Iscon malls office and they refer to city office and asked to contact Mr.Nishal patel. again fridge to be send bact to there workshop and after ten days we have ask to payRs. 1500/ for further repairing. After Five days again trouble start and we made an complains to thair city office no complains number was given we have wait three days nobody has come. again we personally visit his office and ask for complain number the number was given and it is [protected]
we told from city office that within 12 hours service man will come and see but after 74 hours nobody has come and again we have to contact Mr.Nishal patel he told me that within 12 hours service will be taken but today as on 16th Nov.up to 15 hours nobody has try to contact .
Suryakant Vaghela.
Electrolux Air Conditioner — AV IS NOT WORKING
DEAR SIRI WAS BHOUGHT AN AIR-CONDITIONER OF ELECTROLUX COPMANY HAVING MODEL NO. 20267.EPS33.CDL1-CR. CONTAIN SR. NO.[protected] FROM VIJAY SELS OPERA HOUSE WITH THE FINANCEOF BAJA LOANS.
I AM FACING A PROBLEM THAT MY AIR-CONDITIONER IS SWITCH OFF AND SWITCH ON AUTOMATICALLY WITH IN EVERY SECOND (BLINKING). I WAS LAUNCHED MANY COMPLAINTS NO. 1> MUM[protected]. 2> MUM[protected]. 3>MUM[protected]. 4> MUM[protected]. 5> PMUM[protected]. BUT COMPANY WAS SEND HIS MAN WHO CAME AND VERIFY BILLS AND PROBLEM BUT THEY CANT HELP TO SHORT OUT THIS PROBLEM. I WAS GAVE WRITTEN TO ELECTROLUX CUSTMER ARE WHO ASSURE ME THAT YOUR PROBLEM IS GOING THROUH VERY SOON…… BUT RESULT WAS NOT YET. NOW I AM VERY DEPRESSED ABOUT THIS SO PLEASE HELP ME AND SUGGEST ME THAA WHAT TO DO NOW AGAINST THIS PRODUCT AND COPMANY.
REGARDS.
JITENDRA P. PANDEY
[protected]
BILL NO. 05-OH04-10SIAOUF 65.
NOW THIS TIME COMPANY CALL CENTRE, SERVICE CENTRE (COOLING SALES) OWNER MR., MUMBAI SERVICE MANAGER MR. MUSTAK AHEMAD AND MAHARASHTRA SERVICE MANAGER MR. ABRAR AHEMAD ARE MAKE ME FOOLISH SINCE LAST MONTH THAT WE WILL SURE SHORT OUT YOUR PROBLEM DON'T WORY AND WE WILL PURCHACE A NEW PCB FOR YOU AND IMPORT FROM THAILAND...ETC... NOW PLS ANY ONE SUGGEST ME WHAT TO DO WITH THIS COMPANY AND PEOPLE
Electrolux — not cooling
not cooling in lower part fridge of a double door refrigerator need a quick serviceElectrolux AC — ac cooling
coling problemi submet a complain 48hrs but no rispons
my complane No (gzb[protected]
my con no- [protected]
i purchase an electrolux 1.5 ton split a.c for my home just a week back. but from day first it is not providing the cooling. only fan and swing are working but there is no cooling yet. a person from local service center visited and replied that the gas is leakage from the a.c but he can not do anything as the owner of the service center has asked him to let the customer talk to company only.
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Corporate Centre, 5th Floor, Andheri Kurla Road, Andheri(East), Mumbai, Maharashtra, India - 400059
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Electrolux — AC cooling is not Good
I have purchased Electolux 1.0 Ton Split AC from Vijay Sales in Mira Bhayander Road.It get Installed after 10 days after i purchase. From there onwards my ironical days started. first water coming out of tray in room . After few days. cooling almost gone.My fan gives much cool air than AC. I am fedup of this product. I cursed myself why i purchased this AC. I wont suggest any one to purchase This brand at all.