[Resolved]  Eureka Forbes — regarding my old complaint about the eureka

Address:

Bangalore, Karnataka

Dear sir/Madam,
this is regarding my old complaints only,
mistakely I have given order to purchase eureka forbes water purifier, I had given the credit details and verbal instruction to take payment after 19t but they had taken payment before due to this i wanted to dicontinue my order but till the date they have not returned me my money.
transaction happend on: 17/11/2009 VT093220053000140000382 EUREKA FORBES LTD BANGALORE IN through the kotak mahindra bank credit card. and reference no is also given.
(I had paid some interest to the kotak bank due to this unrisponsibilty )
after that i had logged it into your site then arthi has sent me the mail. that i m giving below.
following is the communication happend with them and on phone also, but I didnot get any money back and no answers till now,
Hemraj no: [protected],
He is forcing me to take the delivery and when I told him to deliver he is asking me to go to the office.
this communication happened in this month.
Why should i go to the office when they are taken money from my house.
Please suggest me what to do, for this.
Thanks and regards.
Narendra Mohan prasa


Dear Arathi,


according to your mail i sent you the contact details and waiting for the payment.

your person called me for the payment too but till now i am not hearing anything.

i want confirmation that you are going to pay or not.



Thanks and regards,
Narendra Mohan Prasad
Email : [protected]@yahoo.com





[protected][protected][protected][protected]
From: Narendra Mohan Prasad <[protected]@yahoo.com>
To: https://www.consumercomplaints.in <arathi.[protected]@eurekaforbes.co.in>
Sent: Thu, 10 December, 2009 7:57:15 PM
Subject: Re: contact details required




Thanks and regards,
Narendra Mohan Prasad
Email : [protected]@yahoo.com
B-G4, 3801/1, Sri nidhi enclave, Gottegere, Narayan reddy layout, Kammanahalli Main Road (Nobo Nagar),Near Bannerghatta Main Road
Bangalore - 560076.
Mobile #: [protected]




[protected][protected][protected][protected]
From: https://www.consumercomplaints.in <arathi.[protected]@eurekaforbes.co.in>
To: [protected]@yahoo.com
Sent: Thu, 10 December, 2009 2:07:47 PM
Subject: contact details required


[protected][protected][protected][protected]
E-Mail from "Arathi.S.Kulkarni" to "Narendra Mohan Prasad" at [protected]@yahoo.com on https://www.consumercomplaints.in
[protected][protected][protected][protected]
Thu, 10 Dec 2009 03:37:47 -0500
[protected][protected][protected][protected]
Dear Sir,

Please provide your contact details immediately. Sorry for the inconvience caused to you in this regard.

Else contact me on[protected]/30251500 or arathi.[protected]@eurekaforbes.co.in

Best Regards,

Arathi.S.Kulkarni.
Jr.Supervisor - All India
Customer Call Management.
Bangalore.
[protected][protected][protected][protected]
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