[Resolved] Eureka Forbes / Euroclean Ace — regarding warranty claim of motor | |||
Dear Sir, I have purchase a vacume cleaner EurocleanACE OF eurekaforbes (Under twoyear warenty) from M/S Sneha Enterprises - Shaktinagar Distt.-Sonbhadra (U.P.) on[protected].After one month it does not proper functioning so I have complain to Mr. Santosh Kumar (mob.no.[protected]) properiter of M/S Sneha Enterprises but he does not gave proper response.My machine totaly stop functioning on[protected]. I have complaint many time to Mr. Santosh but after one month he send a person Mr. Guljar he check the machine said that its moter is damage so I took it to shop & he ensure me to replace the new moter & deliverer me next day.But the till date he dose not return me & not give any satisfactory response to me. Sir I realy mentaly hareshed by the M/S Sneha Enterprises.Pleae do needful action in such my case. Thanking you P.K. Srivastava B- 571 Sect- B Dudhichua Distt.- singrauli (M.P.) 486888 pankaj_dav.[protected]@rediffmail.com Mob. No.[protected] Was this information helpful? | |||
Jun 25, 2016 Complaint marked as Resolved Company solved my problem in a very nice way .I am thankful to your team and company resource person | |||
 2 Comments | |||
Comments
Dear Mr. Srivastava,
We have received feedback from our service team that your issue has been attended and resolved. We request you to kindly confirm the same.
Should you require any further assistance in the future, please feel free to write in.
Regards,
Eureka Forbes Team
We have received feedback from our service team that your issue has been attended and resolved. We request you to kindly confirm the same.
Should you require any further assistance in the future, please feel free to write in.
Regards,
Eureka Forbes Team
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10-2-289/25, 3rd Floor, Sri Laxmi Complex, Shantinagar Colony, Masab Tank, Hyderabad, Andhra Pradesh, India - 500028
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We regret the inconvenience caused to you and would like to help resolve this issue on priority basis.
We have made a note of your complaint and your contact details. Our service team will contact you soon and fix an appointment to resolve your issue, at the earliest.
For any further assistance please feel free to write in.
Regards,
Eureka Forbes Team