Eureka Forbes — Service | |||
Sir, I have been harassed by these aquagaurd service employees, i have logged a complaint in April 2012 which has not been dealt with till today. My complaint no is 40a2fdfc8e7e, and my model is UV enhance costing about 13000 Rs, On the eve the unit came it stared leaving and has failed twice, These people came for the service just restarted the machine by opening it and then go without looking into this issue of leakage. After several failed attempts to point out issue, the moment i call customer care they say "we will look into this as soon as possible and service person will come to attend in 24 hrs" no has attended us after April. More so they give us these phone numbers to ask why service is failing as if we are paid for the job the are doing, some times replying disrespectfully. Please look into the matter, these issues have cost us medically and emotionally its harassment Was this information helpful? | |||
43 Comments | |||
Comments
svc should be improved to fight the competition
Reply
Dr.Aquaguard magna uv installation(new)
Customer id-[protected]the product ordered newly & delivered 2 days back. But the same is not installed in my place in spite of several reminders. Not satisfied with the svc concerned at all. I want to cancel the order, if not installed to day itself.
61%
Complaints
7759
Pending
412
Resolved
4407
10-2-289/25, 3rd Floor, Sri Laxmi Complex, Shantinagar Colony, Masab Tank, Hyderabad, Andhra Pradesh, India - 500028
View all Eureka Forbes contact information