[Resolved]  Eureka Forbes Vacuum Cleaner — REGARDING THE IMPROPER SERVICE OF THE EXECUTIVE

Eureka Forbes Vacuum Cleaner — No Service

Its 4 weeks since the complaint was launched about the stalled vaccum cleaner. No darn service yet. Every time you call you get an answer the technician will be visit today but no one turns up. Suggestions to all - please do not go for Eureka Forbes products.

Eureka Forbes Vacuum Cleaner — No bill provided even after 2 months of purchase

I bought eureka forbes vaccum cleaner in the month of vaccum cleaner.BUt still i have not provided the original bill.I have made repeated complaints on their helpline, but still no action has been made.Also the machine sometime works and sometime doesnot.After complaining 2 times i was given the SR number, but no action was taken on that even after 2 weeks time.

Eureka Forbes Vacuum Cleaner — Worst Service ever received from such a well known company

i had bought the a vaccum cleaner machine from one of your outlet located at G.K II, M Block Market (New Delhi). The person has delivered me the machine which was faulty. for change that machine your company has taken one month and 15 days. and there are other equipments which was already broken while delivering to me but your G.K outlet has refused to replace those parts.


And the worst part is that i had not recieved my bill for the machine and warranty card and lifetime service card.


The person who had delieverd the machine his mobile no. is [protected]. and he is refusing to take my call.

SpecialRequest to the forum kindly do the needful.

Eureka Forbes — IMPROPER SERVICING

I HAD AN AQUA GUARD OF ROYAL BRAND PURCHASED FROM EUREKA FORBES. I MADE A SERVICE CONTRACT OF 3 YEARS. AS PER THE CONTRACT THE SERVICE CENTRE PEOPLE SHOULD VISIT MY HOME AND SERVICE THE PURIFIRE AND CHANGE SOME INGRAIDENTS/INTERNALS INSIDE THE PURIFIRE. BUT EVERY TIME WE HAD TO CALL THEM AND GET OUR PURIFIRE SERVICED, INTERNALS CHANGED AS PER SCHEDULE. RECENTLY MY WHOLE FAMILY GOT SICK AND WE SUFFERED NEARLY ONE WEEK FOR THIS. THE DOCTORS EXPLAINED THAT IT IS BECAUSE OF CONTAMINATED WATER. AS WE ARE DRINKING WATER FROM OUR AQUA GUARD THEY ARE MOST DEFINITLY RESPONSIBLE FOR OUR SICKNESS AND SUFFERINGS. I THEREFORE WANTS TO COMPLAIN TO THEM ABOUT THE WHOLE EPISODE AND WANT TO LITIGATE THEM.

Eureka Forbes Vacuum Cleaner — no demonstration at home since 15 days

i have purches one euroka forbes vaccum cleaner at vijay sales ahmedabad on dt.04/09/10
but till date no any service man to no body in my home i have number of call to service centre but no body come my home to how to use this product so please my complaint registred and take nesssary action.

dear sir,
I have a vaccum cleaner since 5 years, its armeture has been burned, where is your service centre in jodhpur city(Rajasthan).pls revert me the address with contract number.

Anand Mehta
[protected]
mail.ID : [protected]@gmail.com

Eureka Forbes Vacuum Cleaner — not satisfied with product

I am not satisfied with the product of Euroka forbes vaccumm cleaner. service is very poor. I tried to contact the costumer care but nobody responded to my complaints as it is a festival season ,I purchase the machine so It can help me during diwali The machine has not supported me moreover it has given me electrical shocks two times. so plzz suggest what shall I do.

Eureka Forbes Vacuum Cleaner — service not provided

I had launched a complain with Eureka Forbes helpline regarding service of my vacuum cleaner on 5th of May, at their customer care helpline. They assured me the mechanic shall come in a day or two, but person who comes is not able to open the machine, he says he does not know how to open it! repeated calls have been made but they are not sending any person. I asked them to give me the no of the service center but they did not. what should i do??

Eureka Forbes — improper service

sir,
we had insured our R.O system for 2 years in year 2009 from EUREKA FORBES ..Mr.Jambu dalawat insured ths system.Now according to the agreement, filters have to be changed by ths this year in june,but still its not completely changed but he din't completely changed our filters after one year completed.We called him severl times but he din responded satisfactrly.

Eureka Forbes — VACUUM CLEANER

WE PURCHASE VACUUM CLEANER FROM CABLE VISION , NEW AABADI MANDSAUR , 2 MONTH BEFORE, BUT AFTER 15-20 DAYS LATTER IT WAS NOT WORKING ( VACUUM CLEANER USE ONLY 15-20 MIN. TOTAL ) COMPLAINT TO CABLE VISION MANDSAUR , THEY SEND SERVICE ENGINEER , BUT SERVICE ENGINEER NOT REPAIR IT. SO WE SEND IT TO CABLE VISION MANDSAUR. BUT LAST ONE MONTH THEY ARE NOT REPAIR IT & NOT GIVE SATISFIES ANS.
WE ALSO CONTACT INDORE EREKA FORBES OFFICE . BUT NOT SOLVE THE PROBLEM

Eureka Forbes — REGARDING SERVICING

I have taken a service contract from an AUTHORISED SERVICE CENTRE OF EUREKA FORBES LIMITED . My contract receipt no. is 17211811. I need servicing for my aquaguard but the agents never turn on whenever complaint for service is done. Name of the service centre is Santosh Service,Raza Bajar,Patna,Bihar.

Looking for a positive response,

Regards
Preeti

Dear Preeti,

We have not heard from you for a while now. We would like to resolve your issue, incase you are still facing a problem.

Please let us know if you have any concerns.

Regards,
Eureka Forbes Team

Dear Ahamed,

It seems that you are unhappy with our service. Please accept our apologies for the inconvenience caused.
We deeply value your relationship with Eureka Forbes and wish to provide you with the best solution to resolve your issues. We request you to kindly share your contact details with us along with the service request number (if you have already registered a complaint).
You can also write to us at [protected]@eurekaforbes.com.

Regards
Eureka Forbes Team

Eureka Forbes — sensa model automatic mode not work

dear sir, sensa model not work since last 15 days plz sovlve problem.