[Resolved] EzRecharge — Prepaid Recharge Scam | |
I was searching for Online top-up facilities provided by various service providers when i came across this website http://www.ezrecharge.in/ezrecharge/index.php Since they had tie-up with State Bank of Travancore, i decided to make good use of it by recharging my prepaid mobile phone account ([protected]) with 50/-. My intention was to test the services of the above-mentioned company http://www.ezrecharge.in/ezrecharge/index.php. I was told that an additional 4/- will be charged as "internet transaction fees". Well, if they are allowing me to recharge my account, then why not - this was the thought in my mind. The transaction was successful and the 54/- was deducted from my bank account this morning (Sunday, Nov 29 2009). I am yet to see the amount added to my prepaid account. I have e-mailed them and am waiting for a response from the company. I am wondering, if they cannot fulfill their promises, why are such companies in business? Mobile No: +91 [protected] (Tata Docomo Kerala Prepaid) Reference No (listed in SBT website): IG13706586 I request fellow netizens to be aware of such companies. Thanks Praveen Was this information helpful? | |
Aug 13, 2020 Complaint marked as Resolved | |
 61 Comments | |
Comments
hi my name is sandeep my no [protected] my out going call is looked plizzzzzzz activate my out going call
Dear Sir,
I am an Indian working in Dubai. I would like to know whether I can top-up my friend's Idea Prepaid Mobile in Kerala through online.
I am an Indian working in Dubai. I would like to know whether I can top-up my friend's Idea Prepaid Mobile in Kerala through online.
I payed Rs.100/- through axisbank, but can't get top-up
Dear sir
On 10/09/09 I top-up my handphone through AXIS BANK for Rs.100/-.
But till today i can't get my top-up in my phone.My ph.no.is [protected]
For your kind info the trasaction report as follows:
Kindly check and feed back to me why there is a delay.
Expected your feedback at the earliest.
Regards,
Renji Issac
Cyber Receipt Date:15/09/2009 1:32 PM
___________________________________________________________________________
Transaction Details
___________________________________________________________________________
Account Number : [protected]
Transaction Date : 10/09/2009
Transaction Amount : (INR)100.00
Transaction Type : DR
Transaction Description : ICONN/11758399/100909/IDEA Cellular Limi
Dear sir
On 10/09/09 I top-up my handphone through AXIS BANK for Rs.100/-.
But till today i can't get my top-up in my phone.My ph.no.is [protected]
For your kind info the trasaction report as follows:
Kindly check and feed back to me why there is a delay.
Expected your feedback at the earliest.
Regards,
Renji Issac
Cyber Receipt Date:15/09/2009 1:32 PM
___________________________________________________________________________
Transaction Details
___________________________________________________________________________
Account Number : [protected]
Transaction Date : 10/09/2009
Transaction Amount : (INR)100.00
Transaction Type : DR
Transaction Description : ICONN/11758399/100909/IDEA Cellular Limi
Dear Praveen,
Greetings from ezRecharge.in !!!
We already checked with both ezRecharge.in and CCAvenue (Payment Gateway).
There was no payment information for a given mobile number [protected].
It means, there may be a communication failure between your bank and payment
gateway, during the payment process. Please note that, you have not mentioned
your ezTrack ID or any Order # from Payment Gateway.
FYI, we dont process any payment incase o[censored]nsuccessful transaction.
In anycase, your money would not be lost.
Sincerely, we request you to update the current status to the fellow netizens,
whether received your money back to your account. If not, you can reply to the
same forum or [protected]@ezrecharge.in and we will take up this issue with
payment gateway.
Please let us know, if you need any other help to recover your money.
Please continue to use our services and we are looking forward to your next
recharge.
regards
ezRecharge Support
Greetings from ezRecharge.in !!!
We already checked with both ezRecharge.in and CCAvenue (Payment Gateway).
There was no payment information for a given mobile number [protected].
It means, there may be a communication failure between your bank and payment
gateway, during the payment process. Please note that, you have not mentioned
your ezTrack ID or any Order # from Payment Gateway.
FYI, we dont process any payment incase o[censored]nsuccessful transaction.
In anycase, your money would not be lost.
Sincerely, we request you to update the current status to the fellow netizens,
whether received your money back to your account. If not, you can reply to the
same forum or [protected]@ezrecharge.in and we will take up this issue with
payment gateway.
Please let us know, if you need any other help to recover your money.
Please continue to use our services and we are looking forward to your next
recharge.
regards
ezRecharge Support
I had recharged a tata docomo number ([protected]) on 20/12/09 at around 7 pm for Rs 300. Tracking number is 49373456. This ezrecharge portal looked like a good option and so i went ahead considering all the fake promises that they had made online. My mode of payment was net banking through axis bank.
My account has not been recharged even now. Not only that, they have very conveniently not given any contact number on which we can complaint about the same. I complained on the one email address that they have posted as contact, and not one of my emails has been replied to
I think its a scam. The CCAvenue payment gateway is also a scam. I need my money back immediately.
Please do the needful urgently.
My account has not been recharged even now. Not only that, they have very conveniently not given any contact number on which we can complaint about the same. I complained on the one email address that they have posted as contact, and not one of my emails has been replied to
I think its a scam. The CCAvenue payment gateway is also a scam. I need my money back immediately.
Please do the needful urgently.
BEWARE of EZRECAHRGE online recharge scam
Hello,
nice to talk with you. I here by inform u regarding my recharge transaction failures for my TATA DOCOMO mobile bearing NO - [protected]. Andhra pradesh region.
It is on[protected], but i didn't get recharged to my mobile. You have sent me failure notices via mail for only 4 Orders, here are the details attached below along with this mail regarding the transaction failure notices sent by u .
But i didn't get remaining failure notices upto now even my mobile was not got recharged any of one.
Also my main query is at first when i tried to recharge for amount of Rs. 150/- it's taken 158/- along with net charges. It's fine & i got trans Failure. i tried the same again, & get failured for the same. But when i tried for third time for same about Rs. 150/- it's actually should charge 158/- as previous one, but it shown 173/- along with net charges, anyway i tried for that also, but got failure trans again.
Again i tried for Rs. 50/- voucher it's charged 68/-, where it has to charge only 54/- right. this also i got failure trans for two transactions.
Next day i.e yest when i had taken mini statement of my bank SBI, it shown that my balance was deducted for those trans i made for recharge through ur site. The deductions are like this in mini statement:
21/12 158.00 - pos prch
21/12 158.00 - pos prch
21/12 173.00 - pos prch
22/12 173.00 - pos prch
22/12 69 - pos prch
I also consulted bank people, they can't do any thing regarding this, they replied u contact to the concerned site through which u made recharges, if not make complaint in customers forum .
so pls make a glance about this inconvinience happend for me. Kindly take it as first priority & take necessary action regarding this problem. Hope sooner action & reply from ur side.
Order NumberAmountDateOrder StatusPayment status
Failure
[protected]. 0022-Dec-09Failure
1.) Order Number: 79395049 Order Received: Dec 21, 2009
Total Amount : INR (Indian Rupees) 158.00 * charged - but Failure
2.) Order Number: 85184342 Order Received: Dec 21, 2009
Total Amount : INR (Indian Rupees) 173.00 * charged - but Failure
3.) Order Number: 15907507 Order Received: Dec 21, 2009
Total Amount : INR (Indian Rupees) 158.00 * charged - but Failure
4.) Order Number: 23416831 Order Received: Dec 21, 2009
Total Amount : INR (Indian Rupees) 69.00 * charged - but Failure
5.) Order Number: 63756715 Order Received: Dec 21, 2009
Total Amount : INR (Indian Rupees) 173.00 * charged - but Failure
6.) Order Number: 86035795 Order Received: Dec 21, 2009
Total Amount : INR (Indian Rupees) 121.00 Failure - amount was not charged - so it's fine .
7.) Order Number: 41556271 Order Received: Dec 22, 2009
Total Amount : INR (Indian Rupees) 54.00 Failure - amount was not charged - so it's fine .
8.) Order Number: 39683312 Order Received: Dec 21, 2009
Total Amount : INR (Indian Rupees) 69.00 Failure - amount was not charged - so it's fine .
9.) Order Number: 12535622 Order Received: Dec 22, 2009
Total Amount : INR (Indian Rupees) 158.00 Failure - amount was not charged - so it's fine .
so pls notice that serial no's on above details 1, 2, 3, 4, 5. transactions were charged & amount was debited for respective order ID's from my SBI debit account.
mail id's i had given for respective orders are :
Order Number:[protected] sudheer.[protected]@rediffmail.com
Order No. :[protected] sudheer.[protected]@rediffmail.com
Order Number:[protected] sudheerreddy.[protected]@gmail.com
Order Number:[protected] sudheerreddy.[protected]@gmail.com
Order Number:[protected] sudheerreddy.[protected]@gmail.com
Acct Holder name : V. Bala Obula Reddy.
dont make such incovinience for customers...
nice to talk with you. I here by inform u regarding my recharge transaction failures for my TATA DOCOMO mobile bearing NO - [protected]. Andhra pradesh region.
It is on[protected], but i didn't get recharged to my mobile. You have sent me failure notices via mail for only 4 Orders, here are the details attached below along with this mail regarding the transaction failure notices sent by u .
But i didn't get remaining failure notices upto now even my mobile was not got recharged any of one.
Also my main query is at first when i tried to recharge for amount of Rs. 150/- it's taken 158/- along with net charges. It's fine & i got trans Failure. i tried the same again, & get failured for the same. But when i tried for third time for same about Rs. 150/- it's actually should charge 158/- as previous one, but it shown 173/- along with net charges, anyway i tried for that also, but got failure trans again.
Again i tried for Rs. 50/- voucher it's charged 68/-, where it has to charge only 54/- right. this also i got failure trans for two transactions.
Next day i.e yest when i had taken mini statement of my bank SBI, it shown that my balance was deducted for those trans i made for recharge through ur site. The deductions are like this in mini statement:
21/12 158.00 - pos prch
21/12 158.00 - pos prch
21/12 173.00 - pos prch
22/12 173.00 - pos prch
22/12 69 - pos prch
I also consulted bank people, they can't do any thing regarding this, they replied u contact to the concerned site through which u made recharges, if not make complaint in customers forum .
so pls make a glance about this inconvinience happend for me. Kindly take it as first priority & take necessary action regarding this problem. Hope sooner action & reply from ur side.
Order NumberAmountDateOrder StatusPayment status
Failure
[protected]. 0022-Dec-09Failure
1.) Order Number: 79395049 Order Received: Dec 21, 2009
Total Amount : INR (Indian Rupees) 158.00 * charged - but Failure
2.) Order Number: 85184342 Order Received: Dec 21, 2009
Total Amount : INR (Indian Rupees) 173.00 * charged - but Failure
3.) Order Number: 15907507 Order Received: Dec 21, 2009
Total Amount : INR (Indian Rupees) 158.00 * charged - but Failure
4.) Order Number: 23416831 Order Received: Dec 21, 2009
Total Amount : INR (Indian Rupees) 69.00 * charged - but Failure
5.) Order Number: 63756715 Order Received: Dec 21, 2009
Total Amount : INR (Indian Rupees) 173.00 * charged - but Failure
6.) Order Number: 86035795 Order Received: Dec 21, 2009
Total Amount : INR (Indian Rupees) 121.00 Failure - amount was not charged - so it's fine .
7.) Order Number: 41556271 Order Received: Dec 22, 2009
Total Amount : INR (Indian Rupees) 54.00 Failure - amount was not charged - so it's fine .
8.) Order Number: 39683312 Order Received: Dec 21, 2009
Total Amount : INR (Indian Rupees) 69.00 Failure - amount was not charged - so it's fine .
9.) Order Number: 12535622 Order Received: Dec 22, 2009
Total Amount : INR (Indian Rupees) 158.00 Failure - amount was not charged - so it's fine .
so pls notice that serial no's on above details 1, 2, 3, 4, 5. transactions were charged & amount was debited for respective order ID's from my SBI debit account.
mail id's i had given for respective orders are :
Order Number:[protected] sudheer.[protected]@rediffmail.com
Order No. :[protected] sudheer.[protected]@rediffmail.com
Order Number:[protected] sudheerreddy.[protected]@gmail.com
Order Number:[protected] sudheerreddy.[protected]@gmail.com
Order Number:[protected] sudheerreddy.[protected]@gmail.com
Acct Holder name : V. Bala Obula Reddy.
dont make such incovinience for customers...
Hi,
Greetings from ezRecharge.in !!!
Dear D.sudheer Kumar Reddy,
Actually, We have not received any complaints from your side. But we came
across this site to find out your grieviences. We verified all above mentioned
orders, and all these transactions were not successful and not approved by your
bank. Normally, bank will make reversal automatically,
incase if there was any deduction.
For any queries, you can always contact us at [protected]@ezrecharge.in
Despite all these, thanks for recharging your mobile with us today.
Please continue to use our services and we are looking forward to your next
recharge.
Dear Prachi Gala,
Payment notification was not reached to us instantly. This could be due to
1. You may have cancelled the operation during payment process
2. You may have closed the browser
3. Slow Internet Connectivity
Sorry for any inconvenience caused to you.
Eventhough, we successfully processed your order after the delay due to
abovesaid conditions, it is our responsibility to prove our fellow netizens
that we are serious on the job.
Hope you can understand the cause of the delay due to external problem,
where we dont have any hold.
Please visit us again and hope we can serve you better next time.
Greetings from ezRecharge.in !!!
Dear D.sudheer Kumar Reddy,
Actually, We have not received any complaints from your side. But we came
across this site to find out your grieviences. We verified all above mentioned
orders, and all these transactions were not successful and not approved by your
bank. Normally, bank will make reversal automatically,
incase if there was any deduction.
For any queries, you can always contact us at [protected]@ezrecharge.in
Despite all these, thanks for recharging your mobile with us today.
Please continue to use our services and we are looking forward to your next
recharge.
Dear Prachi Gala,
Payment notification was not reached to us instantly. This could be due to
1. You may have cancelled the operation during payment process
2. You may have closed the browser
3. Slow Internet Connectivity
Sorry for any inconvenience caused to you.
Eventhough, we successfully processed your order after the delay due to
abovesaid conditions, it is our responsibility to prove our fellow netizens
that we are serious on the job.
Hope you can understand the cause of the delay due to external problem,
where we dont have any hold.
Please visit us again and hope we can serve you better next time.
Hello,
nice to talk with you. I here by inform u regarding my recharge transaction failures for my Reliance Gsm mobile bearing NO - [protected]. Bihar and Jharkhand region.My mode of payment was net banking through union bank.
I recharged my mobile with a top-up of Rs200.The transaction was successful and the 208/- was deducted from my bank account this evening (Monday Jan4, 2010). My account has not been recharged even now. Not only that, they have very conveniently not given any contact number on which we can complaint about the same.
I also consulted bank people, they can't do any thing regarding this, they replied u contact to the concerned site through which u made recharges, if not make complaint in customers forum .
so pls make a glance about this inconvinience happend for me. Kindly take it as first priority & take necessary action regarding this problem. Hope sooner action & reply from ur side.
nice to talk with you. I here by inform u regarding my recharge transaction failures for my Reliance Gsm mobile bearing NO - [protected]. Bihar and Jharkhand region.My mode of payment was net banking through union bank.
I recharged my mobile with a top-up of Rs200.The transaction was successful and the 208/- was deducted from my bank account this evening (Monday Jan4, 2010). My account has not been recharged even now. Not only that, they have very conveniently not given any contact number on which we can complaint about the same.
I also consulted bank people, they can't do any thing regarding this, they replied u contact to the concerned site through which u made recharges, if not make complaint in customers forum .
so pls make a glance about this inconvinience happend for me. Kindly take it as first priority & take necessary action regarding this problem. Hope sooner action & reply from ur side.
Hi Binay,
Greetings from ezRecharge.in !!!
Surprised to see your complaint here even without contacting us once.
We checked your mobile number with our records and we found that you
visited our website on 04/01/2010 17:29:31. You have entered mobile number
[protected] for Rs.200 and selected AIRTEL as your service provider.
Note that, this number belongs to Reliance, not airtel. After that, you cancelled
your payment process.
Since you have not paid, payment gateway didnot notify us anything about your
order.
Furthermore, please share your payment information (both your bank reference number and payment gateway email) or forward it to [protected]@ezrecharge.in to resolve this issue.
We would happy to serve the genuine and honest customers.
Greetings from ezRecharge.in !!!
Surprised to see your complaint here even without contacting us once.
We checked your mobile number with our records and we found that you
visited our website on 04/01/2010 17:29:31. You have entered mobile number
[protected] for Rs.200 and selected AIRTEL as your service provider.
Note that, this number belongs to Reliance, not airtel. After that, you cancelled
your payment process.
Since you have not paid, payment gateway didnot notify us anything about your
order.
Furthermore, please share your payment information (both your bank reference number and payment gateway email) or forward it to [protected]@ezrecharge.in to resolve this issue.
We would happy to serve the genuine and honest customers.
I had a technical issue after submitting by bank details so it didnt complete.. then i mailed ezrecharge about it. after that i read this thread and thought that my money gone... but after few minutes the amount credited to my tata docomo number...
Hi,
Why dont you have some customer service number wherein we can call and check our order status?????
Till now my phone has not been charged. Needed to know when the same will be done. My order details are given below. Please revert with your comments at the earliest.
Rgds
Nisha
Merchant Site URL : http://www.ezrecharge.in
Order Number: 17930940Order Received: Jan 12, 2010
Total Amount : INR (Indian Rupees) 500.00
ICICI Bank Account Holder : Nisha Sunder Menon
Billing Address : (As entered by the Customer)
Blue Oasis I, D 505 Kandivali East, Mumbai 400067
Mumbai Maharashtra
400067 India
Customer's Phone Number : [protected]
Customer's E-mail ID : [protected]@gmail.com
Customer's IP Address : 121.244.73.4
Why dont you have some customer service number wherein we can call and check our order status?????
Till now my phone has not been charged. Needed to know when the same will be done. My order details are given below. Please revert with your comments at the earliest.
Rgds
Nisha
Merchant Site URL : http://www.ezrecharge.in
Order Number: 17930940Order Received: Jan 12, 2010
Total Amount : INR (Indian Rupees) 500.00
ICICI Bank Account Holder : Nisha Sunder Menon
Billing Address : (As entered by the Customer)
Blue Oasis I, D 505 Kandivali East, Mumbai 400067
Mumbai Maharashtra
400067 India
Customer's Phone Number : [protected]
Customer's E-mail ID : [protected]@gmail.com
Customer's IP Address : 121.244.73.4
I am using www.ezrecharge.in for over two months. It is working perfectly.
I[censored] give correct information including ur proper name and number, u will be recharged immediately.
It is the perfect site for online recharge.
You would have gave your fake name... In ezrecharge.in they r giving some easy interface like, without signing up we can do quick recharge. In all other sites, we have to sign up first. So we have to use those things in a right way.
Avoid fake names and fake details, surely u will be recharged quickly.
It is faster and reliable when compared to all other sites.
I[censored] give correct information including ur proper name and number, u will be recharged immediately.
It is the perfect site for online recharge.
You would have gave your fake name... In ezrecharge.in they r giving some easy interface like, without signing up we can do quick recharge. In all other sites, we have to sign up first. So we have to use those things in a right way.
Avoid fake names and fake details, surely u will be recharged quickly.
It is faster and reliable when compared to all other sites.
Hi, I strongly recommend you all to be careful.
My experience in recharging was bad, as it did not serve the purpose and after raising a lot of hue and cry, I got my money returned to my account. Please be careful in using this service, Credibility needs to be improved, Firstly, I was surprised not to see even proper telephone and addresses on their site. I had to check out thru the who is look up.
Take care
Prasad
My experience in recharging was bad, as it did not serve the purpose and after raising a lot of hue and cry, I got my money returned to my account. Please be careful in using this service, Credibility needs to be improved, Firstly, I was surprised not to see even proper telephone and addresses on their site. I had to check out thru the who is look up.
Take care
Prasad
I totally agree that there is aproblem while recharge being doen thru ezrecharge.in...For the first time today i tried to recharge my Tata Docomo (TN Circle) thru thus site and i got nothing but debit in my a/c and not the recharge...I have sent a mail to them regarding this (with full details as they required) but reading all these complaints i worry i would get my recharge amount or my refund to my bank a/c...
I have recharge online using net banking Rs.100/- today but no message no recharge
I totally disagree.. I feel EZRECHARGE.IN is excellent. I made 100 topup for docomo, where there is no online recharge in docomo site. Account updated within 3 mins from the time i paid. For all those who lost money, Please change your internet connection. Because, HTTPS connection will break even if there is 1millisecond disconnect on internet. Do not use wireless, use LAN and check, It ll work out. IF they do fraud, then they can be put in court.
Keep these in mind before complaining.
Thanks,
Keep these in mind before complaining.
Thanks,
Hi,
It is our responsibility to clarify the certain complaints and the followup on the same.
Regarding Complaint from Mr. Balakrishnan, Payment Gateway confirmed the
refund on his account and duly acknowledged by the customer(Mr.Balakrishnan)
himself.
Regarding Mr. Vasu's Complaint, his order was processed with delay because
Payment notification was not reached to us instantly. This could be due to
1. You may have cancelled the operation during payment process
2. You may have closed the browser
3. Slow Internet Connectivity
It is our responsibility to clarify the certain complaints and the followup on the same.
Regarding Complaint from Mr. Balakrishnan, Payment Gateway confirmed the
refund on his account and duly acknowledged by the customer(Mr.Balakrishnan)
himself.
Regarding Mr. Vasu's Complaint, his order was processed with delay because
Payment notification was not reached to us instantly. This could be due to
1. You may have cancelled the operation during payment process
2. You may have closed the browser
3. Slow Internet Connectivity
Dear Venkat Raghavan,
Thank you for sharing your recharge experience with us.
We are looking forward to create more valuable customers like you.
If anyone is facing any problems during recharge, contact us
at [protected]@ezrecharge.in and we will be happy to help you out.
Thank you for sharing your recharge experience with us.
We are looking forward to create more valuable customers like you.
If anyone is facing any problems during recharge, contact us
at [protected]@ezrecharge.in and we will be happy to help you out.
Idea — I paid Rs.555/- through ICICI Gateway, but can't get top-up
Dear sirOn 01/03/08 I top-up my handphone through ICICI GATEWAY for Rs.555/-.
But till today i can't get my top-up in my phone.
For your kind info the trasaction report as follows:
Description - BIL/[protected]/0314/[protected]
Amount - Rs.555/-
Kindly check and feed back to me why there is a delay.
Expected your feedback at the earliest.
Regards,
Navaneetha Sivakumar