[Resolved]  Fasttrack Call Taxi — Misconduct and irresponsible service

Address:

Chennai, Tamil Nadu

I had booked for a trip from MIOT hospitals to Kolathur at 18:30 in your Fast track call taxi at 12:50 pm . And the representative said my booking number is "8413".

I did not received any SMS on that booking also any phone calls on confirming the booking.

By 17:45 i had called again Fast Track for confirming the Driver's no/Vehicle no. But the customer care executive replied that the booking was not yet assigned to driver.

After a tedious waiting and wasting of time I had called again the customer care executive at 19:05. And I was really amazed to get a reply like " Your booking was cancelled , We had tried to reach you with you a full ring of call and because of not reaching by that call ".

The executive is just confusing me by saying different answers like "I had missed a full ring call","I am not reachable","Assigned vehicle break down" etc....

Being a pregnant Lady they made my life miserable by waiting in the late evening hours.