[Resolved] Airtel Prepaid — faulty sms about the schemes | |
Dear Sir, I got a sms that if a do a recharge with Rs 47 voucher i will get 65 mins STD free. When i did it, my STD rate reduced from Rs 1.50 to Rs 1.00 instead of receiving those 65 STD free minutes. I confirmed it before getting the recharge done i was informed that i will get those free STD minutes but I haven't got it. There is no reponse from the customer care of Airtel. Earlier also I have faced many problems like, my balance were deducted for the cricket scores though i never subscribed for such offers. THey used to send me offers that from the 4th minute my call charges wil become 50% but i was charged at full rate. I have complained several times regarding such issues but the concerned person at the other end drops the phone on our mouth. Please take neccesssary actions against the company so that we can get rid of the cheaters. Thanking You. Piyush Sureka [protected] [protected] Was this information helpful? | |
Aug 14, 2020 Complaint marked as Resolved | |
 1 Comment | |
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Airtel — faulty schemes / offers
On 18th January I enabled the offer of 500 free sms/day, local/ national for Rs.52 which has a validity of 30 days on the number [protected] in Bangalore.On 1st february 13 days after activation I was being charged for my sms following which i made a complaint, I was told that it would be rectified within next 4 days. The plan was renewed making it active upto 2nd march. Later in that month I faced a similar problem on 23 February and was asked to wait again for 4 more days. To avoid anymore delay I renewed my plan on 24th Februrary valid till 2nd April. On 2nd March i was again being charged for sms following which I made a complaint and was told that i'll have to wait till 8th March. I am losing my time, money and patience. This offer seems to be bogus. I'd like the concerned authorities to take action against the company and do justice.