[Resolved]  Free Charge — Didn't get recharge amount

Address:Karnataka

Hello,

In ref. to below mentioned order my a/c got debited but i didn't get any recharge amount. Please help me regd. this and credit the amount to my bank account ASAP.


Dear Customer,

Thank you for your order from http://www.freecharge.in/

For your convenience, we have included a copy of your order below.
Please Note :- The charge will appear on your credit card / Account statement as 'ccavenue.com/charge'

If you have a question about your order status, you can contact the seller directly by
e-mail at : [protected]@freecharge.in.


ORDER DETAILS: Merchant Site URL : http://www.freecharge.in/
Order Number: 3233381 Order Received: Jun 19, 2011

Total Amount : INR (Indian Rupees) 232.00
ICICI Bank Account Holder : sunny goel
Billing Address : (As entered by the Customer)
# 603, Block A, SJR Brooklyn, ITPL Main Road, Kundalahalli Colony,
Bangalore Karnataka
560037 India
Customer's Phone Number : [protected]
Customer's E-mail ID : [protected]@gmail.com
Customer's IP Address : 122.178.232.72

Recipient's Name : N/A

Shipping Address :
N/A
N/A N/A
N/A N/A

Recipient's Phone Number :
N/A

Special Instructions :
None







Regards,
CCAvenue Customer Service
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Aug 13, 2020
Complaint marked as Resolved 
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Comments

Free Charge — Didn't receive the amount in mobile

Hello,

Yesterday i recharged my mobile of 222 rs. from FreeCharge.in site .Money got deducted from bank account. But i didn't get any amount in my mobile.

Please update me on above ASAP..

Thanks & Regards
Sunny Goel
Hello Sir/Madam,

Need your urgent help in above issue.
Hi,

This is a failed transaction. Refund is initiated from our end today. It will take 3-7 working days for the refund to reflect in your account as per the bank's procedure. Request you to please wait till then.

Assuring you of best services at all times.

Regards
Freecharge Customer Care
Hi,

Please share your order id with us, so that we resolve it at the earliest.

Regards
Freecharge Customer Care.

Freecharge — Refund my money my wallet

I have done recharge of 110 three hours ago and I just received message that your recharge is in progress and order id Is FCVC[protected] but I didn't get talk time.so I request to you please refund my money...

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