[Resolved] Godrej — Not Getting Proper Revert on Complain

jaisinghani

from Basti, Uttar Pradesh

Address:

Ahmedabad, Gujarat

I have Godrej Refrigerator

There was cooling problem in my fridge. The first complaint which I made to Godrej Service Centre (Toll Free No. [protected])was in the month of June. Since then I am struggling to resolve this problem. Following are the details of the work carried by the Godrej technicians so far

For Reff my Complain number is 770078, i had paid them all the charges but still there is no solution for my complain, looking for Hard Action on Company as they are taking All there Charges but not giving the revert on the same problem.

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Aug 13, 2020

Complaint marked as Resolved

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Comments

Eusabia

from Chennai, Tamil Nadu

Even my split A/C bought in March this year, the indoor unit is faulty and taken for service a month back and no response from those people from the service center. Only after so many calls they say the the parts are not available. Will they repair and give only for next SUMMER? And a faulty unit in a few months old A/C. Don't they have any quality check with these?

Waste people at the service center in Godrej. What for they work? I should appreciate the service provided by WHIRPOOL(they rock in best customer service). Do we need this popular brand(Godrej)?? We need only a better satisfying service than this brand.