Godrej — Technical Problem in brand new machine

Address:

South Delhi, Delhi

Dear All,

I have booked a Washing Machine from them on the end of june (June 28, 2011) and which was expected to deliver in 2 days, so we were waiting for the same.

After continuous followup with the concern sales person, we receive it after a week (July 4, 2011), Since the time we have receive it, there was a technical problem (leakage), we informed the concern sales person regarding this problem, they send a technician to take care of this, the technician visited, checked the machine and said "There is a leakage in this machine" I don't have this part right know, will change it in 2 days.

The countdown starts here, now we have started following with godrej, no one responds us, they are simply saying that the concern part is not available with us, it will come in 1-2 days, so we'll change it. so the complete july is gone, no one has changed the part.

One of the complaint number is 228731.
Now I have decided to go to the consumer forum, we don't want any repairing in the machine now. If the new machine is having such problem, God know, how long a repaired one can work.

Regards,

Nirdesh Mishra
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