[Resolved]  Godrej — Defective Washing Machine

Sir,

I had purchased a godrej washing machine in feb 09 and it has been used only 10-12 times. but now, the machine has been giving problems like washing clothes continiously for 5-6 hours and water is not able to stay in the drum and it is totally in defective drainage system. i had lodged a complaint in the customer care and the complaint number was 721882 and the washing machine has been taken by the authorities for replacement and they assured me that it will be back within 4-5 days. today after 35 days they are saying they are unable to replace the required parts as they are not available. please advise me what to do with the company. this is how the service of the company i request another cunsumers like me never to trust godrej....they will show u the way to hell.
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Aug 14, 2020
Complaint marked as Resolved 
 
3 Comments

Comments

I am disgusted with Godrej and will never buy another Godrej applicance for sure.
vide billno.7965 i bought a washing machine semi automatic from R.Kelectronics 8 Flamingo market hisar . despite lodging complaints with tel. no. [protected] the complaint n has not been attended to kindly look into the matter.
I Have the same drainage problem with the godrej washing machine. The most horrible part of it is there service person don't know what to do. They want to replace some parts but unfortunately they don't have spares of those parts. The problem is prevailing from more than 1 year. Now I own a washing machine but have to wash cloths from my own hand.

Guys, I would suggest not to buy a Godrej washing machine because they don't know how to repair their own washing machine.

Nishith
Mob-[protected]

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